total system freeze

[alexsurridge]

hi guys,

i've started a new thread on this one because we have cured the bsod errors, but now it just totally freezes.

okay lets start with speccy:

 

Operating System

Microsoft Windows Vista Home Basic 32-bit SP2

CPU

Intel Pentium D 820

SmithField 90nm Technology

RAM

4.00 GB Single-Channel DDR2 @ 333MHz (5-5-5-15)

Motherboard

ASUSTeK Computer INC. P5VD2-VM (Socket 775) 40 °C

Graphics

W2261 (1920x1080@60Hz)

AMD Radeon HD 6450 (ASUStek Computer Inc)

Hard Drives

119GB V4-CT128V4SSD2 ATA Device (SSD)

Optical Drives

LITE-ON DVDRW SHM-165P6S ATA Device

Audio

AMD High Definition Audio Device

 

Motherboard

Manufacturer ASUSTeK Computer INC.

Model P5VD2-VM (Socket 775)

Chipset Vendor VIA

Chipset Model P4M900/CN896/VN896/PT890

Chipset Revision 00

Southbridge Vendor VIA

Southbridge Model VT8237A

Southbridge Revision 00

System Temperature 40 °C

BIOS

Brand Phoenix Technologies, LTD

Version ASUS P5VD2-VM ACPI BIOS Revision 0901

Date 03/05/2007

Voltage

CPU CORE 1.200 V

MEMORY CONTROLLER 3.312 V

+3.3V 3.056 V

+5V 5.107 V

+12V 11.712 V

+5V HIGH THRESHOLD 5.000 V

PCI Data

Slot PCI-E

Slot Type PCI-E

Slot Usage In Use

Bus Width Unknown

Slot Designation PCIEX16

Slot Number 0

Slot PCI-E

Slot Type PCI-E

Slot Usage Available

Bus Width Unknown

Slot Designation PCIEX1_1

Slot Number 1

Slot PCI

Slot Type PCI

Slot Usage Available

Bus Width 32 bit

Slot Designation PCI1

Slot Number 2

Slot PCI

Slot Type PCI

Slot Usage Available

Bus Width 32 bit

Slot Designation PCI2

Slot Number 3

 

 

so i have a brand new ssd, ram and graphics card.

all i want this pc for is a media centre but even with all these new components the quality is still not up to scratch

and to rub salt in the injury it keeps crashing whilst trying to watch videos.

 

here is the event log after the latest freeze

 

EventLog

6008 32768

2

0

0x80000000000000

2012-12-14T11:16:29.000Z

27428

System

home-PC

Security

 

10:52:59

14/12/2012

1708

DC070C0005000E000A0034003B005002DC070C0005000E000A0034003B005002600900003C000000010000006009000000000000B00400000100000000000000

 

---

Binary data:

In Words

0000: 000C07DC 000E0005 0034000A 0250003B

0008: 000C07DC 000E0005 0034000A 0250003B

0010: 00000960 0000003C 00000001 00000960

0018: 00000000 000004B0 00000001 00000000

In Bytes

0000: DC 07 0C 00 05 00 0E 00 Ü.......

0008: 0A 00 34 00 3B 00 50 02 ..4.;.P.

0010: DC 07 0C 00 05 00 0E 00 Ü.......

0018: 0A 00 34 00 3B 00 50 02 ..4.;.P.

0020: 60 09 00 00 3C 00 00 00 `...<...

0028: 01 00 00 00 60 09 00 00 ....`...

0030: 00 00 00 00 B0 04 00 00 ....°...

0038: 01 00 00 00 00 00 00 00 ........

 

do you think my psu is too small? it doesn't acually say a wattage on the unit!

 

any advice would be greatfully recieved.

thanks alot

alex

[KenB]

do you think my psu is too small?

The minimum suggested Wattage for that Video Card is 400Watts.

 

If this is a factory build ( Dell / Acer / HP etc ) it may well be that you have a PSU around 300 Watt.

They certainly would not put over 400 Watts in a standard build.

 

What is the make and model number of your pc ?

[alexsurridge]

hi ken,

it is not a standard pc, it was built by pcspecialist.co.uk in 2007

the psu is

power rebel

model: RB450ATX-P

 

so i am assuming that means it is 450w? but i don't really know.

is there anything other than psu that corses this sort of problem?

 

thanks

alex

[KenB]

hi ken,

power rebel

model: RB450ATX-P

 

I would agree with you - 450 Watts

 

Try running the RAM just one module at a time. ( assuming you have 2 modules )

Swap them over if the system still freezes.

[alexsurridge]

yes i have 2 modules. could this be a problem even though they are brand new?

box fresh from crucial 2 weeks ago.

do you think it could have anything to do with the new ssd?

 

thanks

alex

[KenB]

It will do no hard to try the RAM one at a time.

Yes - it has been known for RAM to be faulty right out of the box.

 

It is more likely to be a RAM problem than SSD

 

Do you have the old RAM ?

You could try that if it was OK when you took it out.

[alexsurridge]

hi ken,

i did take one of the ram out and watched a 50min video, quality still not great but it didn't freeze

i will try the same module in the other slot tomorrow and check the results, then do the same with the second module

i will let you know the results.

i'm still not sure what it means because the pc didn't freeze every time but i will persue with the ram experiment.

 

the old ram was in a bad way when i took them out, i think they were causing all the bsod errors.

 

i shall report back

thanks

alex

[alexsurridge]

hi,

so i tried the modules one at a time in each slot and maxed the cpu usage on all of them,

one of them froze in one slot but not the other and the other one was fine in both.

so i have put them both back in (making sure the one that froze is in the correct slot)

 

when i tried both with max cpu usage it worked fine for 20mins then it just restarted the system

but it didn't freeze.

 

here is the event log

 

-

System

 

 

- Provider     EventLog

 

 

- EventID 6008     32768

 

 

Level 2

 

 

Task 0

 

 

Keywords 0x80000000000000

 

 

- TimeCreated     2012-12-15T11:47:04.000Z

 

 

EventRecordID 28983

 

 

Channel System

 

 

Computer home-PC

 

 

Security

 

 

 

-

EventData

 

 

11:45:01

 

 

15/12/2012

 

 

 

 

 

 

561

 

 

 

 

 

 

DC070C0006000F000B002D0001002600DC070C0006000F000B002D0001002600600900003C000000010000006009000000000000B00400000100000000000000

 

 

 

---

Binary data:

In Words

0000: 000C07DC 000F0006 002D000B 00260001

0008: 000C07DC 000F0006 002D000B 00260001

0010: 00000960 0000003C 00000001 00000960

0018: 00000000 000004B0 00000001 00000000

In Bytes

0000: DC 07 0C 00 06 00 0F 00 Ü.......

0008: 0B 00 2D 00 01 00 26 00 ..-...&.

0010: DC 07 0C 00 06 00 0F 00 Ü.......

0018: 0B 00 2D 00 01 00 26 00 ..-...&.

0020: 60 09 00 00 3C 00 00 00 `...<...

0028: 01 00 00 00 60 09 00 00 ....`...

0030: 00 00 00 00 B0 04 00 00 ....°...

0038: 01 00 00 00 00 00 00 00 ........

 

i hope someone can decipher these logs

 

thanks

alex

[KenB]

Hi

The log isn't showing anything that makes any sense to me :(

 

one of them froze in one slot but not the other

It looks as if the problem lies with that particular RAM module ........ or the slot itself.

 

The specs for your m/board are here:

http://reviews.cnet.com/motherboards/asus-p5vd2-vm-se/4507-3049_7-32658931.html

Take a look at the RAM specs:

Bus Clock ...........667 / 533 / 400 MHz

Speed ...............PC5300 / 4300 / 3200

 

Your first post suggests 333MHz for the RAM that you have installed.

This is actually 666MHz ( as it is Double Data ) so this seems OK.

 

On the module itself - does it suggest a voltage ?

Could be 1.5 / 1.65 / 1.8

 

You could try running Memtest on your installed RAM

click here

 

You will need to leave it running for quite a few hours.