Browsers not responding

[Mokles]

Hi,

 

I have Firefox but recently it will randomly stop and I get the message "not responding".

 

I've uninstalled and re-installed it but it's still happening and with increasing frequency, so I decided to try IE and the same thing is happening with that.

 

Any suggestions??:confused:

[KenB]

Hi Mokles

 

How are you connected to the internet ?

Wireless or wired connection to a router ?

 

What is the make and model number of the router ?

 

Do you have a small monitor icon ( bottom right of screen ) ?

If so - when you get the "not responding" message is there a red cross on the icon ?

[Mokles]

Hi Ken,

 

My connection is by wire.

 

Router is Netgear DG834GSP v.3

 

Yes, I do have a monitor icon but I don't get a red cross on it when I get the message.

 

Since I started the thread I've been trying to use Paypal and everytime I try to log in it happens and the only way to get out of it is to re-start my PC. My husband's been having the same problems with ebay. We use the same PC but have separate accounts on it.

Edited December 19, 2012 by Mokles

[KenB]

but I don't get a red cross on it when I get the message.

OK - when the message pops up again point the mouse curser at the monitor icon does it say .....Access ....Local and Internet ?

 

If this is the case your connection hasn't dropped out.

 

Try this:

 

Start > type in ....cmd .....( do not hit Enter yet )

Top left of screen right click on cmd.exe > then click on Run as Administrator

At the prompt type in ...

netsh int ip reset resetlog.txt ......ENTER

 

Try the connection again.

[Mokles]

I've just used Paypal without a problem and ebay was ok this morning for hubby.:confused:

[KenB]

Was that after using netsh int ip ........?

 

Run it for a day or two and let us know the result :)

[Mokles]

Was that after using netsh int ip ........?

 

Run it for a day or two and let us know the result :)

 

No, it worked fine without doing anything, but when it happens again, I'll follow your suggestion.

 

Thanks.

[KenB]

it worked fine without doing anything,

Nothing more strange that computers :)