Windows update error 0x80070BC9 with windows 7

[Guest Pandino_cz]

Hi,

 

I have only one Windows 7 machine which has started to show 80070BC9 in Windowsupdate.log file when trying to install Windows updates KB2478662. I believe this refers to a "pending update" which needs to be completed before other updates can follow (normally after a reboot).

 

I restarted the computer many times, tried to install this update manually, tried .Net cleanup tool, strated the computer in selective startup mode (without load startup items) and reset Windows update components. unfortunately I still have the same problem.

 

I get the following in Windowsupdate.log file:

 

2012-02-07 15:42:17:069 328 e9c Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070BC9

2012-02-07 15:42:17:069 328 e9c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226" failed, error = 0x80070BC9

2012-02-07 15:42:17:069 328 e9c Setup FATAL: SelfUpdate check failed, err = 0x80070BC9

2012-02-07 15:42:17:069 328 e9c Agent * WARNING: Skipping scan, self-update check returned 0x80070BC9

2012-02-07 15:42:17:069 328 e9c Agent * WARNING: Exit code = 0x80070BC9

2012-02-07 15:42:17:069 328 e9c Agent *********

2012-02-07 15:42:17:069 328 e9c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]

2012-02-07 15:42:17:069 328 e9c Agent *************

2012-02-07 15:42:17:069 328 e9c Agent WARNING: WU client failed Searching for update with error 0x80070bc9

2012-02-07 15:42:17:069 328 430 AU AU setting pending client directive to 'Reboot Pending'

2012-02-07 15:42:17:069 328 430 AU Changing existing AU client directive from 'Install Approval' to 'Reboot Pending', session id = 0x1

2012-02-07 15:42:17:069 328 3b4 AU >>## RESUMED ## AU: Search for updates [CallId = {87044891-5208-4538-8A04-FC019AE09325}]

2012-02-07 15:42:17:069 328 3b4 AU # WARNING: Search callback failed, result = 0x80070BC9

2012-02-07 15:42:17:069 328 3b4 AU # WARNING: Failed to find updates with error code 80070BC9

 

 

It's very important for me to fiind a solution without reinstalling Windows 7.

 

Your help would be very much appreciated.

 

Thanks a lot,

William

 

More...