Sidewinder X4 macros will not work when Keyboard and Mouse Centre is installed via LAPS

[Guest Dan Atkinson]

Hi there,

 

 

I've been trying to get my Sidewinder X4 keyboard macros to work but this requires the Microsoft Keyboard and Mouse Centre.

 

 

However, my computer is locked down for security reasons and all installs are done through the LAPS (Local Administrator Password Solution) and therefore, the software is installed under a different user account.

 

 

Once it's installed, I can open the app as the LAPS account and add/edit/remove macros to my heart's content, but I can't actually use them. If I press the macro keys nothing happens. NB: I've confirmed that the keyboard is still functioning correctly by plugging it into another Windows 10 machine - that is not under LAPS - and it works absolutely fine.

 

 

If I attempt to run the Keyboard and Mouse Centre program as myself, I just get a blank white screen and no ability to do anything with it until I go to the Task Manager and manually terminate the process.

 

 

So I'm now stuck. I can't get macros to work if I've installed the software under a different account that is an administrator when I am not.

 

 

Any help with this would be greatly appreciated.

 

 

Thanks in advance.

 

Dan Atkinson

 

 

Note: I originally posted this on the general Microsoft forum but it was suggested I post the question here instead due to my use of LAPS.

 

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