[Solved] a weird one for you

[slab288]

It's peculiar but when on youtube the keyboard appears to be VERY hit & miss that is to say I often have to hit an individual key 5 or 6 times before the digit appears in the address bar and this only happens when on youtube and affects all keys but not when doing anything else such as when in word or on here only youtube.........very strange or is there an answer?

 

slab288

 

PS I'm not on youtube a lot so it's mainly the curiousity factor rather my looking at it as a problem.

[Plastic Nev]

Hi, which computer is this happening on, make model etc please.

 

If it doesn't have much in the way of RAM, or a slow processor, it may be the playing of the Youtube video is hogging resources, so it then has to wait till something is free enough to allow whatever key command you put in.

 

If you have other video such as a DVD, or one stored on the hard drive, do you see similar symptoms when playing one of them?

 

Try a look in Task Manager, if W7 a quick way is open the "Run command window with the Windows flag key and the letter "R" together, copy and paste -

 

taskmgr

 

into the Open bar and click OK, once it opens click the Performance tab, then while running a Youtube video check both the CPU graph and the memory graph, if both or either show high usage, there is the reason for wayward responses to key strokes.

 

 

Nev.

[slab288]

Hi Nev,

 

Thanks for the reply, the laptop is an HP G56-105SA. The only upgrade form standard is the RAM is now 8gb evrything else is standard.

 

slab288

[KenB]

The only upgrade form standard is the RAM is now 8gb

I assume you have a 64 bit system ?

[slab288]

I assume you have a 64 bit system ?

 

Yes Ken it is 64bit, the folloing is what speccy says about it: -

 

Operating System

Microsoft Windows 7 Home Premium 64-bit SP1

CPU

AMD V140 53 °C

Champlain 45nm Technology

RAM

8.00 GB Dual-Channel DDR3 @ 474MHz (7-7-7-20)

Motherboard

Hewlett-Packard 1604 (Socket S1G4) 53 °C

Graphics

Generic PnP Monitor (1366x768@60Hz)

AMD M880G with ATI Mobility Radeon HD 4250 (HP)

Hard Drives

233GB Hitachi HTS545025B9A300 SATA Disk Device (SATA)

Optical Drives

hp CDDVDW TS-L633N SATA CdRom Device

Audio

Realtek High Definition Audio

slab288

[Plastic Nev]

Hum, the CPU is 2.3Ghz, plus the 8GB RAM, kind of blows a big hole in my first assumption, the computer should handle any video including Youtube without any problem.

 

Have you had a look at the performance in Task manager yet?

If it does show high usage of processor or RAM, we will need to look elsewhere for something hogging resources,

While you have the task manager window open click the processes tab, look down the list, any large numbers above say 500,000 there under memory, while running a youtube video? (If using Firefox, I expect to see around 200,000 for that if the computer has been on for a while)

Let us know what you find please and we can take it from there.

 

Nev.

[slab288]

Hi Nev,

 

Just had a look at Task Manager, been busy with grandchildren which is why the delay............. and with a YouTube video running and this window open the maximum reading was just under 160,000 with a couple showing 50,000 and one or two arounf the 14 to 16k mark, everything else is around the 1k mark.

 

Although, I have just started the video again and also opened a word document and it's now sitting at 171,000 and rising.

 

slab288

[Plastic Nev]

That doesn't look too bad for memory use so I doubt that is the issue now.

 

There are so many different things worth looking into now, it could be malware of some sort so a scan with anti-virus and Malwarebytes would be a good idea.

next is the possibility of a fault with the Youtube player which uses Adobe Flash player, find it in Programs and uninstall, then download and install a fresh version from Adobe.

 

A paging file or lack of enough paging file space may be involved as well.

 

Need any help in the above let us know.

 

Nev.

[slab288]

Hi Nev,

 

Thanks for getting back to me, have just run an Avast Quick Scan with the result being nothing found, am running a SUPERAntiSpyware scan as I write and it's currently showing Adware.Tracking Cookie...........163 items Found, will get back when complete.

 

slab288

Edited February 3, 2013 by slab288

[slab288]

That's the SUPERAntiSpyware scan complete with a total of 178 items found and removed.

 

slab288

[slab288]

I forgot to mention that there is no change with the problem!

 

slab288

 

PS the Adobe Flash which is installed is: - Adobe Flash Player 11 ActiveX AND Adobe Shockwave Player 11.5............Uninstall one or both? and Download new?

Edited February 3, 2013 by slab288

[Plastic Nev]

Hi just the Adobe Flash player, it should be version 11,5,502,146 , if not a removal and re-install will give you that version any way.

 

Once you have removed it, here is the address to download the new version=

 

http://www.adobe.com/software/flash/about/

 

I just hope it is just a corrupted version you have that is causing your problem as I am running out of idea's. :D

 

Nev.

[Plastic Nev]

Just to add, nip back to your Java thread, Starbuck has some important news for you, your Java is not up to date after all :confused:

 

Nev.

[slab288]

Yep it looks like we're done here Nev, as you suggested it looks like it was a corrupt version of Adobe Flash........just uninstalled then installed a new version and hey ** it looks like we're in business with YouTube, gave a good seeing to and its all good.

 

Thanks for taking the time to have a look it's much appreciated.........rite I'm off to have a blether with Starbuck.

 

slab288

[Plastic Nev]

Hi glad that sorted it, a strange thing where sometimes an application can still work but have a glitch or small amount of corruption that messes with something else. Quite often caused by installing something not even connected to it, but with badly written code, which can alter some other code already on the system.

 

Nev.