Issues while connecting to remote desktop connection

[Guest Yuval O]

Hi!

 

I Hope this is the right forum.

 

I am having trouble logging into my computer via LAN whenever the computer locks. I get the "Internal error occurred" error message.

 

Since the computer to which I'm trying to connect is a PC, I tried setting sleep or lock the screen time to 'Never'. This doesn't seem to work - usually after a day windows gets locked anyway. I also set 'turn off hard disk' and 'allow hybrid sleep' to never - and it still gets locked.

 

 

I found somewhere the following solution:

 

Start Menu->Local Group Policy -> ‘Edit group policy’, then navigating to the following directory:

 

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security

 

On the right-hand side. Locating the ‘Require use of specific security layer for remote (RDP) connections’ and double-clicking it to edit it.

 

Selected 'Enabled' and then in front of Security Layer, chose RDP.

 

 

This worked for a little bit (I was able to connect even when the computer was locked) and then it stopped working.

 

 

So I guess this is a two-part question - first, why does windows keep locking the screen even though I set all sleep, screen and hard drive settings to 'never'? And second, why can't I connect to the computer when the computer is locked?

 

 

I am using windows 10, v10.0.17134.

 

 

Thanks in advance!

 

Yuval

 

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