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Over the last two days emails sent to an address that has successfully been receiving emails for well over a year have been returned with error " Client host blocked using dnsbl.sorbs.net " mxtoolbox.com indicates that reverse dns does not match smtp banner and does not support TLS. The web domain is hosted with 123 reg. Any suggestions ?:eek:
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Posted

Hi

sounds like they have been blacklisted by SORBS.

this maybe due to SPAM or they are configure to be an open relay, (open relay will allow anyone to hitch a free email ride via there email server/provider), that is what you should check first.

check Sorbs website and see if there domain is listed in there database.

regarding the TLS message, what app/ emails server do you use, are you forcing mail to be sent as TLS.

best regards

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