ILee Posted February 9, 2013 Posted February 9, 2013 Hi thanks for looking, my problem is whenever my wife tries to look at Very.co.uk on our laptop I get a box up saying Internet Explorer has stopped working Checking for solutions then that changes to A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. But it doesn't notify of a solution and I have to close the window down. The website works fine upstairs on our desktop. I'm thinking this has something to do with security setting somewhere but I can't seem to find them to check I am using a Toshiba Satellite C660-17J Windows 7 Home Premium Quote
RandyL Posted February 9, 2013 Posted February 9, 2013 Try starting IE without add-ons. Look in Start > All Programs > Accessories > System Tools > Internet Explorer(No Addons) This could be a toolbar or some other add-on that is not on the other computer. What version of IE do you have? Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
KenB Posted February 9, 2013 Posted February 9, 2013 Hi and welcome to ExTS :) Also try ....... Start > Control Panel > Internet Options > Delete Delete the Cookies and Temp Internet Files It could be a corrupt cookie. You will need to log in again with login name and password to sites like this that store your login details Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
ILee Posted February 9, 2013 Author Posted February 9, 2013 I believe I'm on IE9 but I'm not 100% sure on that So I did as you said Start > All Programs > Accessories > System Tools > Internet Explorer(No Addons) and that worked so does that mean I will have to do that ever time I want to look at Very or is there something I can do so I can open it in my normal window? Also did as you said KenB Start > Control Panel > Internet Options > Delete Delete the Cookies and Temp Internet Files But still won't open in normal window Quote
seedy21 Posted February 9, 2013 Posted February 9, 2013 Hello ILee It sounds like one of addons are not working correcty Have you installed anything new on your machine ????? Quote “It's only after we've lost everything that we're free to do anything.”― Chuck Palahniuk, Fight Club http://www.geekstogo.com/downloads/unite_blue.png Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
ILee Posted February 9, 2013 Author Posted February 9, 2013 Hello Seedy, What actually are add ons? Are they like updates? Very.co.uk hasn't worked since my wife first tried it must be a year or so ago, I've just never bothered trying to sort it out like some of the other problems I have on my laptop but I thought i'd start with one thing at a time and get some of the problems ironed out Quote
RandyL Posted February 9, 2013 Posted February 9, 2013 Click on Tools and select Manage Add-ons. On the bottom left use the dropdown arrow to select Currently loaded add-ons. On the right click on one of the add-ons to highlite it. Some or all will be enabled. You should now have the option to disable any enabled add-ons you highlited. It's going to be a matter of finding out which one is the culprit. Personally I would start by getting rid of any extra toolbars. It could also be just that one of them needs to be updated. Like flash or java. Trial and error to isolate it first. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
ILee Posted February 10, 2013 Author Posted February 10, 2013 Found it :cool: It was called DivXBrowserPlugin Object??? Thanks for the help RandyL, KenB and Seedy21 I'm now off to use the search bit to see if I can find a solution to my next problem about PDF Files if not I'll be posting again soon Thanks again :) Quote
KenB Posted February 10, 2013 Posted February 10, 2013 What actually are add ons? Are they like updates? No - not "updates" as such. They are pieces of software ( code ) that have been installed on your system that "enhance" the function of Internet Explorer. Some add ons are installed by Microsoft and some come bundled with other software. Usually your permission is required to install the add-on. DivXBrowserPlugin Object This is linked with playing video in IE. It could have been installed if you downloaded a DivX media player. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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