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Posted

ODD indeed!

 

Unfortunately it makes no difference with all the data cleared ... the resulting screen picture was the same as before, with the same boxes popping up and GE not starting.

 

There are no updates for the video.

 

 

I haven’t had chance yet to test the on board graphics.

 

I wonder if there is any value in putting the XP disc in and running repair?

 

 

Ray

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Posted
I wonder if there is any value in putting the XP disc in and running repair?

This would be a last resort.

 

We need to know if you get the same problem from the on-board video.

If you don't then it is your card that is the cause.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Ken,

 

Now I have had a closer look at the Motherboard I realise there are no on-board graphics ... the sockets I had been looking at are of a different type which accounts for my confusion with the male and female.

 

I downloaded GE from the same site on my next door nieghbours machine this morning ... it worked perfectly as expected.

 

On this page ... http://9to5google.com/2012/06/06/google-demos-enhanced-3d-maps-using-aerial-imagery/ ... my computer displays the images perfectly ... making me think the graphics card might still be working properly.

 

Just going to re-install the graphics driver again ...

 

Ray

Posted

Re-installing the graphics driver made no difference ... still get the change in colours on the screen and the DirectX notice coming up.:(

 

Ray

Posted

Hi Ray

 

This has got to be a setting then.

 

Did you try the "Open GL" mode offered from the pop-up saying "DirectX not supported" ?

 

Found a thread that suggested a third party 3D viewer ( viewsonic in this case ) had the driver conflicting.

Un-installed - all OK

Do you have anything similar on your system ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

I shall have a look at the settings Ken,

 

The Open GL mode gives the identical response ... doesn't start ... screen colour changes ...suggests using DirectX.

 

Ray

Posted

Thanks Ken,

 

There are no results for "viewsonic" in search on C: but when I search "3D" the first thing on a long list is "D3D compiler" ... a quick Google search mentions DirectX problems! ...that's as far as I've got before posting this ...will do some reading ... I'm using Firefox BTW.

 

Ray

Posted
Just removed Firefox thinking the D3D Compiler may be causing a problem and be an integral part of Firefox but it is still in the search results
Posted

Hi Ray

 

If you run it - it will list all installed software.

Does it list anything that looks like it may contain a 3D Viewer that could possibly be conflicting ?

 

D3D Compiler is part of DirectX

 

Try this:

Open G-E

File > Server Sign Out

 

Then click on Tools > Options > Cache

Click on "Delete Cache File"

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Ken,

 

There is nothing on the list I don't recognise and nothing relating to 3D

 

Unfortunately Google Earth won't open to the point where you could access "File > Server Sign Out"

 

Ray

Posted

Hi Ray

 

I am fairly sure that this is all related to your Video Card.

The only way we will really know is to swap it for another - or put your card in another system.

Without going back through the thread - I think your card is AGP ( the type of slot it sits in ) and newer motherboards may not have this type of slot.

 

Is this a possibility ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

The card could be AGP Ken but I don't know how to tell, or if the newer version looks sufficiently different to be obvious.

 

I did notice on my next door nieghbours Sony desktop the monitor plug is different to mine ... his is wider with a distinct extra bigger pin off to one side, there might have also been more of the std pins.

 

Ray

Posted

Yes Ken the video card is plugged into the brown AGP socket.

 

Just as a reminder Google Earth did work before the re-format albeit not the latest version 7 ... I was probably using a version 6 ... even version 5 won't start up now.

 

Ray

Posted

Thanks for that reminder Ray - it SHOULD work then.

 

I have just read back through the thread ..... I did suggest updating the Video Card Drivers earlier but the link was to an early version ...... there should be a more recent driver.

Let's give this a go.

 

Start > type in ..... devmgmt.msc ...... Hit ENTER

Click the > next to Display Adapters > right click on the Device ( should be MX 440 ) > Update Drivers

When prompted select Automatic

 

You will need an internet connection.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

What version is the driver ?

 

In device manager right click on the MX440 > Properties > Driver

 

There may be a more recent version that is not found by the auto-search.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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