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Hi, my operating system is Windows XP. My computer is a zoostorm. I got the computer on 24/12/12. I wanted to watch a DVD on my computer but it didn't work. I then downloaded a DVD compatible software. Since I downloaded this software my computer has had a virus on it. It doesn't allow me to use my internet even tho the signal is very good. I have run numours anti-virus scans and cleaners but nothing has worked. This problem occurred about a month ago. As it's a new computer I thought I would delete the operating system and install windows 7 or 8. How do I delete my Windows XP operating system?
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Posted
How do I delete my Windows XP operating system?

 

With the Recovery CD/ DVD you would run the CD and just Format the Drive

 

I then downloaded a DVD compatible software. Since I downloaded this software my computer has had a virus on it. It doesn't allow me to use my internet even tho the signal is very good.

 

We do have Trained Malware removal People here that may beable to help you. Let me know if you would like help from them and see if it Malware related.

“It's only after we've lost everything that we're free to do anything.”

― Chuck Palahniuk, Fight Club

 

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Posted

Hi and welcome to ExTS

 

I got the computer on 24/12/12

Presumably this is not a new computer as XP is now 4 OS generations ago. ?

 

You may find that the system - if it was designed for XP - will not support 7 and certainly will not support Win 8.

 

I suggest that you let one of our security experts take a look if this doesn't work for you .....

 

Start > Run .....type in ......msconfig ......ENTER

Click on "Launch System Restore"

Follow the screen prompts and restore the system to a date just before you downloaded the problem software.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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