[Solved} Network ControllerDriver

[krill]

Hi can anyone help please, I have just re installed windows7 on my P.B dot s with no problems except I can't get a wireless connection, get the message that I need a network controller driver, tried loads of sites but can't find one, I found a wireless Lan driver and installed it but still getting the problem, any help would be much appreciated

[maynardvdm]

Hi

 

I have removed your link to the other forum. Posting on multiple forums is just a waste of our time. If you would like us to help you then kindly ask the other forum to close that thread so they dont waste their time either.

 

Look in device manager, is there any yellow exclamation marks or red crosses?

 

What is the make and model of the wireless card?

[krill]

I dont understand your comments, surely posting on several forums will give me a better chance of an answer, not everyone reads all the forums do they, there is a yellow exclamation mark against network controller, not sure what make or model the wireless card is, how can I find this please??

[krill]

Sorry I realise what you mean now, I must have put the same question on 2 forums on this site by mistake

[Plastic Nev]

Hi, although rare, obtaining advice from more than one forum can lead to conflicting advice which may result in damage.

The main thing though is advisor's will quite often all come up with similar advice, meaning that we as volunteers on all forums, at least one of us if not more, will have wasted time which could be better used to help someone else. Our time is limited by other factors such as wage earning work or family as we are all volunteers in this business, lending our knowledge and experience to those needing it.

 

However, if gaining no useful help on one forum, then OK come here and let us know what help has been offered, and why it was no good, that is a different matter.

 

OK, now to your last question, a click on the small arrow to the left of the network controller will open a box which should tell us what make it is.

If not a small program called speccy will list all your hardware and should also give you the make.

You can download the free version from here=

 

http://www.piriform.com/speccy

 

Nev.

[krill]

Nev

Thanks for the help so far, I take your point and will only try one forum at a time in future, I am now looking at Speccy but cant find network controller listed, would it be called something else, under wi-fi info it just says wi-fi not enabled??

[Vr5fx]

Could you try pressing ALT + F3. This should enable the Wi-Fi if it is disabled.

 

Can you let us know if you get 'any' messages on screen when you do this. We don't want to turn if off if it was already enabled, as it does need to be on.

 

Just narrowing down a possibility, as some drivers don't fully install if the Wi-Fi is disabled.

[KenB]

Your drivers are here:

click here

You need to know if you have a 32 or 64 bit system.

[krill]

Hi, thanks for the help, I have tried alt + fF3 but nothing appears to happen, dowloaded and installed chipset and wireless lan drivers but still have no driver for network controller, could it be a problem with how windows loaded, should I reload it ???

[KenB]

there is a yellow exclamation mark against network controller,

Can you connect using an ethernet cable direct to the router ?

 

If you can - right click on the device with the yellow exclamation mark against it > click on "Update Drivers"

Use the "Auto Detect" option.

 

=============

 

If you have no internet connection ...

Right click on the device with the exclamation mark > Properties > Details

 

It will probably say "Device Description" .......click the down arrow and click on Hardware IDs

It will give you a list that looks like this:

http://iworlds.net/images/hardware-ids.png

 

Copy these and post here.

It may help to locate the appropriate driver.

[krill]

Can you connect using an ethernet cable direct to the router ?

 

If you can - right click on the device with the yellow exclamation mark against it > click on "Update Drivers"

Use the "Auto Detect" option.

 

=============

 

If you have no internet connection ...

Right click on the device with the exclamation mark > Properties > Details

 

It will probably say "Device Description" .......click the down arrow and click on Hardware IDs

It will give you a list that looks like this:

http://iworlds.net/images/hardware-ids.png

 

Copy these and post here.

It may help to locate the appropriate driver.

 

Hi, thanks for the reply, here is the info

 

ETHERNET CONTROLLER

 

PCI\VEN_1969&DEV_2060&SUBSYS_034A1025&REV_C1

PCI\VEN_1969&DEV_2060&SUBSYS_034A1025

PCI\VEN_1969&DEV_2060&CC_020000

PCI\VEN_1969&DEV_2060&CC_0200

 

NETWORK CONTROLLER

 

PCI\VEN_8086&DEV_0083&SUBSYS_13058086&REV_00

PCI\VEN_8086&DEV_0083&SUBSYS_13058086

PCI\VEN_8086&DEV_0083&CC_028000

PCI\VEN_8086&DEV_0083&CC_0280

 

 

VIDEO CONTROLLER

 

PCI\VEN_8086&DEV_A012&SUBSYS_034A1025&REV_00

PCI\VEN_8086&DEV_A012&SUBSYS_034A1025

PCI\VEN_8086&DEV_A012&CC_038000

PCI\VEN_8086&DEV_A012&CC_0380

[KenB]

Hi

 

Try the drivers from here:

click here

 

You will need to know if your system is 32 or 64 bit

[krill]

Hi

 

Try the drivers from here:

click here

 

You will need to know if your system is 32 or 64 bit

 

Thanks but dowloaded the drivers from this site and installed them with no problems but still no drivers or internet connection, I would be grateful for any other ideas

[KenB]

Hi

It is no consolation - but I have a Vista laptop with exactly the same problem at the moment .......

 

If you go back to device manager is the yellow exclamation mark still there?

 

You didn't say if you had a connection using an ethernet cable ?

[krill]

Thanks for all your help, I have now sorted it, badge on the netbook said it was a dot s but I ran "Speccy" and found the motherboard was Dot SE, downloaded the correct drivers and all is well, the only thing now is I can't change the home page as the option to save current page is greyed out, anyone got an idea about that ?????? I'm using Windows 7 home premium and Firefox browser

[Synapse]

badge on the netbook said it was a dot s but I ran "Speccy" and found the motherboard was Dot SE

 

Thanks for the feedback, I read this thread a few times and couldn't understand why you had an Intel wireless card - Dot S machine's were not fitted with Intel. Mystery solved!

[KenB]

Glad you got it sorted in the end :)

 

Can I suggest a new thread for the second problem and I will mark this one "Solved" ?