no audio from memory card

[skibob]

Hi Guys,

l'm new to the forum and as l'm a silver surfer l've plenty of time on my hands.

Got a problem when uploading videos from my phone's memory card. Everything ok on my phone but when l slot the phones memory card into my pc, l get no audio, l used to get it but l keep playing on my pc and perhaps l've wiped something off, l don't know. l'ts becoming a problem now as l keep trying to solve the problem, l causing myself more problems. Help pleeease.

[Plastic Nev]

Hi skibob, welcome to Extreme Tech Support - Free PC Help.

Firstly does sound work OK for other things such as a CD or a music file already on your PC?

 

Secondly which player are you using to play the video's? Windows media player or other?

 

And thirdly do you know the type of file that is on the memory card? WMV, MPG, or AVI to name a few, though some phones have odd file types.

 

Nev.