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Posted (edited)
Hi, I am new to Free Pc Help. Yesterday I was browsing and my laptop shut down then restarted itself after updating. It normally updates prior to switching off. Since this has happened I am no longer able to access some websites for example my Hotmail account or betting account. I am still able to surf though, Any thoughts? My laptop is a HP windows 7. Edited by deanes
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Posted

Hi and welcome to ExTS

 

Try a system restore to a date just prior to your problem starting.

Click Start > type in ....system restore ...then follow the screen prompts.

 

Yours files / photos etc will be fine.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
thanks for that. back on track. Superb :-)
Hi, I am new to Free Pc Help. Yesterday I was browsing and my laptop shut down then restarted itself after updating. It normally updates prior to switching off. Since this has happened I am no longer able to access some websites for example my Hotmail account or betting account. I am still able to surf though, Any thoughts? My laptop is a HP windows 7.

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