Pc freezes when playing games or tests?

[thecooIIemon]

Hello guys, i built a new pc and i think everything works good, however whenever i do a:

 

-Windows Experience Index Test

-Play Games

-Do a Stress test

 

It makes my computer freeze after a few minutes.

I dont know if the motherboard, cpu or gpu is damaged or something which might be causing it (brand new parts though)

 

What can i do to fix this?

 

i checked the logs and they had so many errors and warnings.

 

My computer specs are:

GTX 660 MSI

OCZ PSU 550

WD 6GB/S (compatible)

Pioneer optical drive

Asus M5A 78L-M/USB3

Fractual design core 1000

I got one 120mm fan at the front

FX 6300 AMD processor

 

I use the MSI kombustor stress tool which came with the gpu. (it shows temp and cpu load etc.. information)

 

I use the windows experience index that rates my computer.

Both of these freeze.

Edited April 10, 2013 by thecooIIemon

[Vr5fx]

Hiya, welcome to the forum.

 

Firstly, I'm sorry to hear your having trouble, but lets rule out a few things first.

Download Speccy, which is found here: http://www.piriform.com/speccy

 

Speccy will allow you to see what you have installed, and will allow monitoring of a few temperatures. Can you copy the summary section in your next reply, with temperatures on idle (let the system do nothing for about 5 minutes)

With Speccy open, run the Windows Experience Index and keep an eye on the temperatures, make a note if any go above 50 Celsius.

While you are in the index, does it freeze at the same point each time you do this? If it does, can you tell us at what point it freezes?

 

-Vr

[thecooIIemon]

Hiya, welcome to the forum.

 

Firstly, I'm sorry to hear your having trouble, but lets rule out a few things first.

Download Speccy, which is found here: http://www.piriform.com/speccy

 

Speccy will allow you to see what you have installed, and will allow monitoring of a few temperatures. Can you copy the summary section in your next reply, with temperatures on idle (let the system do nothing for about 5 minutes)

With Speccy open, run the Windows Experience Index and keep an eye on the temperatures, make a note if any go above 50 Celsius.

While you are in the index, does it freeze at the same point each time you do this? If it does, can you tell us at what point it freezes?

 

-Vr

 

UPDATED: The windows index experience test works perfectly fine now. when my pc kept freezing at the stress test and i noticed that the back of the case got hot. Twos days later it didnt crash at all and I was playing high end games perfectly for hours and the back of the case wasnt as hot like before. It worked amazing for 2 days straight, all my drivers were all the date and i ran 3 different stress tests for 1 hour each which didnt make it freeze. However yesterday, when i was playing a game it crashed after a few mintues and later on a stress test froze my pc. I did two more stress tests again today and it still freezes. I run the memtest but no errors came up.

The logs just before the stresst test were:

(error)10:05 -WMI

*Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

(error)10:06 - Dhcp client

------Ran stress test and it freezes so i restart the computer------

(critical)10.18 kernel-power

*The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

(error) 10.18 - eventlog

*The previous system shutdown at 10:11:55 on ‎14/‎04/‎2013 was unexpected.

(error) 10.18 - eventlog*Audit events have been dropped by the transport. 0

(warning) 10.18 - bowser

(warning) 10.19 DNS client Events

(error) 10.20 -WMI

I used the offical msi stress program called kombustor 2.5 and it froze at 10.12:

(Furry and tessy test) 1024*576 (AA:off) Tess: X12 (inner) X8 (outer)

-Frames:8285 Time: 00.02.26

-GPU Load = 99% GPU Temp = 64C Power of gpu = 100+

-CPU temp = 50C MB = 31C CPU = 2596 rpm Chassis - 1220 rpm

-CPU Usage = 33%

 

The PCI-E is plugged in properly, i reseated the heatsink, i did a memtest test which got no errors.When my pc was running perfectly, In the stress test i realised that the temperture didnt goes up as fast as they does now.

Edited April 14, 2013 by thecooIIemon

[Plastic Nev]

Hi, so what we are looking at is temperature high it crashes, temperatures much lower and it runs OK. Considering this is temperatures felt at the back of the case, which I assume must be near the power supply, it may be the case fan not running when it should, or if the power supply has a fan it could be that, or even the whole power supply faulty.

Check the fans are running first and also at a speed fast enough to do some good, if they are OK then the only other check is try a different power supply.

 

Nev.

[thecooIIemon]

Hi, so what we are looking at is temperature high it crashes, temperatures much lower and it runs OK. Considering this is temperatures felt at the back of the case, which I assume must be near the power supply, it may be the case fan not running when it should, or if the power supply has a fan it could be that, or even the whole power supply faulty.

Check the fans are running first and also at a speed fast enough to do some good, if they are OK then the only other check is try a different power supply.

 

Nev.

 

Im not sure, a few days ago it was running up to 76C on a stress test for 1 hour and the back of the case was warm and it ran perfectly fine. i spent 3-4 hours straight playing end games and it ran perfect. . I checked, all the fans are working and are always on. Something must of changed it now and i dont know what.