[Solved] adobe elements 9 not opening in windows 8

[geo940]

Hi everyone I wonder if anyone can assist me with my problem, I took the plunge and got a windows 8 computer to use instead of my old xp model. there trouble is that I can download my version of adobe elements 9 from their website but it will not run. I asked adobe but they said they no longer offer help to that version. Every time I try to run the program the application part keeps asking me to open it and the main program starts to unzip the files, then the following message keeps appearing. A problem occurred while extracting some files check available space on your computer and write privileges on destination folder. The computer has a 750 gb hard drive hardly used and the rest I dont understand. Has anyone else had a problems like mine, please any help will be very much appreciated as I dont want to have splashed out on a computer that will not run one of my main programs:confused:

 

Thanks a bunch George

[Jelly Bean]

Hello there.

 

Windows Element I just read this and it does not list Windows 8.BUT it does list lots of other items like Direct X etc.Check what is listed is fully updated on your new machine.

 

However so far all I can find is Elements 11 is compatable and 9 is not.

 

This maybe your issue,however one of the guys may be able to advise you further so hang in there.

 

JB.

[KenB]

Hi

J-B is correct from what I can find.

 

Click here for system requirements Elements 9

 

Elements 11 is compatible with Win 8

[geo940]

Thanks lads checked it out and see what you mean ah well maybe I need the latest version anyway - its nice to know that there people who will

give good help when needed the bloke in adobe.com could probably have put me right if he had bothered not good pr for them.

Regards George

[KenB]

Hi George

 

Thanks lads

J-B is a ladette ................ she is one of the boys though :)

 

maybe I need the latest version anyway

It will not do any harm.

 

Happy to be of assistance - you know where we are if you have any more problems :)

[Jelly Bean]

Your welcome...

 

I wish I was one of the lads LOL.