lotny Posted April 26, 2013 Posted April 26, 2013 hi. my problem is that every single day, at least once, my wifi dies. all connected devices loose internet, and the router doesn't change, it still shows as if the internet was on and working. only turning it off and back on again helps... my router is netgear WNR2200. any ideas? thanks. Quote
Jelly Bean Posted April 26, 2013 Posted April 26, 2013 Hello and welcome. Firstly check for any issues in your area: Service Check If there says no problems the next thing to do to save time is ring Virgin and have them to test your cable and router. Then get back to us. JB. [h=1][/h] Quote Rwy'n ceisio fy ngorau......................
BreatGritain Posted April 28, 2013 Posted April 28, 2013 Hi, If you're with Virgin, that seems like a fairly old router. The "tests" Virgin carry out over the phone are fairly limited, essentially all they do is check to see your modem is getting the right level of signal from the Virgin network - they don't have a clue if your router is working or not. Personally, I would still call Virgin, and if the tests they run are ok, I would demand a Super Hub, (they won't charge you for this). If there's a problem with the signal levels from the Virgin network they will send a tech for you, if all seems ok they'll post a hub out to you. Good luck. Quote
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