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Posted

hi. my problem is that every single day, at least once, my wifi dies. all connected devices loose internet, and the router doesn't change, it still shows as if the internet was on and working. only turning it off and back on again helps...

 

my router is netgear WNR2200.

 

any ideas?

thanks.

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Posted

Hello and welcome.

 

Firstly check for any issues in your area: Service Check

 

If there says no problems the next thing to do to save time is ring Virgin and have them to test your cable and router.

 

Then get back to us.

 

JB.

[h=1][/h]

Rwy'n ceisio fy ngorau......................
Posted

Hi,

 

If you're with Virgin, that seems like a fairly old router.

 

The "tests" Virgin carry out over the phone are fairly limited, essentially all they do is check to see your modem is getting the right level of signal from the Virgin network - they don't have a clue if your router is working or not.

 

Personally, I would still call Virgin, and if the tests they run are ok, I would demand a Super Hub, (they won't charge you for this). If there's a problem with the signal levels from the Virgin network they will send a tech for you, if all seems ok they'll post a hub out to you.

 

Good luck.

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