quaytec Posted May 8, 2013 Posted May 8, 2013 Trying to install windows 7 on a new hard drive, 1. asks to press any key to boot from cd dvd 2. Progress bar runs for about 1 min 3. starting windows comes up on screen 4. 1min later windows logo joins it 5. then everything just stops Any suggestions ?
KenB Posted May 8, 2013 Posted May 8, 2013 Is the hard drive formatted ? Have you checked connections ? Is the Win7 disk a full version original or a copy ? There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Plastic Nev Posted May 8, 2013 Posted May 8, 2013 Hi quaytec, first question has to be where did the disk come from and what is on the label of the disk? Next is the new hard drive fully and properly connected, both the SATA data and the SATA power leads? pull them off and push them back to make sure. If everything is correct there may just be a fault with the new hard drive, as so far it is looking like it hasn't found a hard drive to install to. Nev. Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
quaytec Posted May 10, 2013 Author Posted May 10, 2013 Disk came from ebay ist a dell install disc with the product key, been into menu and drive is there.
KenB Posted May 11, 2013 Posted May 11, 2013 ist a dell install disc with the product key This is your problem. Dell ( along with HP / Acer / Sony etc ) install Operating Systems using OEM software. This disk and Product Code will be tied to one specific machine - and that would be a Dell machine. If this is anything like older HP disks - the software will check the hardware on your system and if it is not a Dell machine will refuse to install. The Product Key would not activate even if you did manage to get it installed. Chances are this disk has been used before and there is already a machine out there using the same Product Code. It is illegal to use it twice. I am fairly certain that it is illegal to sell on a Dell ( or any other manufacturer's ) install disk. You need to get your money back from the ebay seller. There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Synapse Posted May 11, 2013 Posted May 11, 2013 I am fairly certain that it is illegal to sell on a Dell ( or any other manufacturer's ) install disk. Yup, agree it is illegal, and so many are for sale on ebay. I've seen these actually install, and they brand the PC 'Dell', as far I understand the install can check the BIOS for Dell instructions and won't install on the wrong machine.
quaytec Posted May 11, 2013 Author Posted May 11, 2013 Seller sent out a new disc which has now installed
quaytec Posted May 12, 2013 Author Posted May 12, 2013 Hope i'm not installing an illegal disc but on the legality issue is it not just a case that dell having now moved over to 8 are offloading there surplus stock ?
KenB Posted May 12, 2013 Posted May 12, 2013 is it not just a case that dell having now moved over to 8 are offloading there surplus stock ? I doubt it. When Dell - or any other manufacturer - buy a bulk license from Microsoft they do so under certain conditions. One of those conditions would be that the installation disk is for distribution with a new machine and is not for re-sale. I am certain that this disk is not legal. Give Dell a ring on this number - 01344 373727 ( UK ) This will get around using the premium rate number they usually supply. Have you verified the installation ? This will confirm or not. click here There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
quaytec Posted May 13, 2013 Author Posted May 13, 2013 Well its installed but can't connect to the internet do i need to install drivers ? Doesn't seem to be able to detect anything.
KenB Posted May 14, 2013 Posted May 14, 2013 Hope i'm not installing an illegal disc I am certain that the installation you have is illegal. I suggested that you contact Dell in my last post and use Microsoft Validation Tool to make sure. Give Dell a ring on this number - 01344 373727 ( UK ) This will get around using the premium rate number they usually supply. Have you verified the installation ? This will confirm or not. click here We are obliged by our code of conduct to assist ONLY with legal machines and operating systems. I do not believe that what you have installed is legal. Please contact Dell and run the Validation Tool. Until you can convince me that this is a legal install I am afraid that I will have to close the thread - sorry. You can PM me to keep me informed of any progress. There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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