Bill Britz Posted May 13, 2013 Posted May 13, 2013 When I open my email or web browser I get the following error. Run DLL, There was a problem starting C:\Users\Batworth The specified module could not be found. Please assist. Thanx Bill Quote
KenB Posted May 14, 2013 Posted May 14, 2013 Hi and welcome to ExTS Does the email and web browser work OK apart from the error message ? I assume that "Batworth" is known to you ? One of the registered users ? Download MBAM from here: ( you want the FREE version ) click here You may get re-directed to a mirror site - this is OK. Install > Update > Run it on the quick scan It will produce a log in Notepad - copy this and post it here please. Let's just check that you have no infections. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Bill Britz Posted May 31, 2013 Author Posted May 31, 2013 Hi Ken, Yes both work OK it's just when they start up the error comes up, Batworth is the main user. I have run MBAM and have a log for you. All the best Bill Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.05.30.02 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 10.0.9200.16576 Batworth Park Manage :: BATWORTHPARKMAN [administrator] Protection: Enabled 30/05/2013 11:27:27 MBAM-log-2013-05-30 (11-44-01).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 226698 Time elapsed: 4 minute(s), 59 second(s) Memory Processes Detected: 0 (No malicious items detected)Hi and welcome to ExTS Does the email and web browser work OK apart from the error message ? I assume that "Batworth" is known to you ? One of the registered users ? Download MBAM from here: ( you want the FREE version ) click here You may get re-directed to a mirror site - this is OK. Install > Update > Run it on the quick scan It will produce a log in Notepad - copy this and post it here please. Let's just check that you have no infections. Quote
KenB Posted May 31, 2013 Posted May 31, 2013 Hi again Try running CCleaner from here ( on default settings ) click here No need to buy. DO NOT run the registry cleaner. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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