BSOD Issue`

[wrymn]

Hi I have BDOS while I`m playing games, it happends randomly.

I bought new PC month ago and it happend 7+ times.

 

My PC spec:

 

I have my graphic driver up to date with direct X installed.

Operating System: Windows 7 Home Premium 64-bit

Processor: Intel® Core i5-3570 CPU @ 3.40GHz (4 CPUs), ~3.4GHz

Memory: 12288MB RAM

DirectX Version: DirectX 11

Card name: AMD Radeon HD 7900 Series

 

I attach a screenshot of error down[ATTACH=CONFIG]1019.vB5-legacyid=1933[/ATTACH]

[Armageddon]

Hi and welcome to ExTS the stop code you provided in the screen shot points to a hard drive fault with the NFTS partition table , firstly I'd try the pc in safe mode see if you get the same BSOD , Also I'd run chkdsk from either normal or safe mode to check your drive for errors.

[wrymn]

I cant run PC in safe mod otherwise I would have to play for hours and hope I will get that error. I ran chkdsk and it did something in cmd and disappeared, no errors.

[Armageddon]

Hi can you run your game again and see if you BSOD again if you do we'll take a closer look at the error reports.

 

Dave

[wrymn]

Okay I try it as soon as I get home. I try to take another shot from mobile phone of blue screen error.

[Plastic Nev]

Hi, considering the Computer is only a month old it will still be covered under warranty, if it is definitely a hard drive error as that fault code does as Armageddon said, suggest a hard drive fault, being hardware and not software it will be covered by the warranty.

 

By all means follow any suggestions and advice from Armageddon to be sure, but do be aware if the checks do show a definite hard drive fault, it is best to take or send it back. That is what the warranty is for.

 

Nev.

[wrymn]

Hi, considering the Computer is only a month old it will still be covered under warranty, if it is definitely a hard drive error as that fault code does as Armageddon said, suggest a hard drive fault, being hardware and not software it will be covered by the warranty.

 

By all means follow any suggestions and advice from Armageddon to be sure, but do be aware if the checks do show a definite hard drive fault, it is best to take or send it back. That is what the warranty is for.

 

Nev.

 

Okay, today I played more that 6 hours, no BSOD. I try to play also tomorrow and see if I get one. Yes I have a warrant, and if you guys say I should let them to check PC for hard drive I do that thats why i wrote here :)

 

Thx for help :D I`ll keep you posted!

[Armageddon]

I ran chkdsk and it did something in cmd and disappeared, no errors.

 

Well lets hope this actually did something to put it right and as Nev says its a month old so covered by warranty if it plays up again I'd consider taking it back

[wrymn]

Hi, I bought this PC few months ago. First it were BSODs than they stopped, now my PC freezes several times a week. I`m not even playing games when it happens.

 

I am just browsing internet or watching movie, than everything freezes I can`t even move mouse, not hearing any sounds, I press restart button and it restarts after 3-5 seconds.

 

I cant provide any crash log since none happend.

 

Here are my PC specs:

 

I have my graphic driver up to date with direct X installed.

Operating System: Windows 7 Home Premium 64-bit

Processor: Intel® Core i5-3570 CPU @ 3.40GHz (4 CPUs), ~3.4GHz

Memory: 12288MB RAM

DirectX Version: DirectX 11

Card name: AMD Radeon HD 7900 Series

[KenB]

Hi wrymn

 

I don't think that this is going to be an easy fix.

 

As your machine is only a few months old you really should contact the seller and explain that you have a problem.

You can also inform them that you have been here for assistance and have been advised to return the machine for repair / replacement.

 

I would advise that you take off the hard drive anything that you cannot afford to lose ( photos etc ) as it could be the HDD that is at fault.

If these companies need to replace it they will not be too bothered about what is on your original drive.

 

Also - If you store any sensitive information on the hard drive I would make sure that you remove it before returning the machine.

[wrymn]

Hi wrymn

 

I don't think that this is going to be an easy fix.

 

As your machine is only a few months old you really should contact the seller and explain that you have a problem.

You can also inform them that you have been here for assistance and have been advised to return the machine for repair / replacement.

 

I would advise that you take off the hard drive anything that you cannot afford to lose ( photos etc ) as it could be the HDD that is at fault.

If these companies need to replace it they will not be too bothered about what is on your original drive.

 

Also - If you store any sensitive information on the hard drive I would make sure that you remove it before returning the machine.

 

Okay thanks.

[KenB]

Let us know how you get on after contacting the seller :)