Folders and files dissapeared

[helpmeplease1]

I started up my PC yesterday and it said something like Desktop Restarting or restoring or something like that and once it loaded up the wallpaper changed and some stuff was missing from the desktop. I managed to get all the files and folders back to where they should be, then today I start it up again and the the same files and folders are missing from the desktop but this time when i try and retrieve them it doesn't work. I often get a message like "The item that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" or something similar. I have tried system restoring to a point before this problem existed (15th of may) an then when its done nothing has changed and a message pops up saying that it couldn't restore because certain files could not be located. Any help would be very appreciated.

[KenB]

Hi and welcome to ExTS

 

Do you still have internet access with this machine ?

If so -

Download MBAM from here

click here

 

scroll down for the FREE version.

 

Install > Update > Run it on Quick scan.

It will produce a log in Notepad.

Copy this and post it here please.

 

This will check out your system for malware - if there is any evidence it will show in the log.

One of our security experts will advise further if necessary.