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ignacius
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ignacius Newbie

ignacius

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Posted

Hello,

I am having an issue with opening my profile on Windows 7. If I try to open it, the blue welcome screen appears, it stays there for few seconds and then the screen gets blacks and that´s it, nothing more happens, no error message, just the black screen forever. On the other hand, the guest profile opens without any issues. Everything´s allright in the safe mode as well, anyone has any idea what the problem might be?

Thanks for any help.

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Plastic Nev Newbie

Plastic Nev

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Hi and welcome to Extreme Tech Support - Free PC Help.

 

If all is working in safe mode, first try a system restore from safe mode, to a date when it was working OK.

 

If that doesn't work let us know.

 

Nev.

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