Virus

[biker1946]

I've got a virus on my computer,it won't boot up,anyway,i was thinking of increasing the Hard Drive size by fitting a bigger one,would that get rid of the virus ?

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help.

OK there are some rare types of malware that can prevent access to the computer, but the computer does at least boot.

 

So can you explain in more detail exactly what happens when you first push the start button.

 

Also which make and model of computer do you have, or if a special or home build what motherboard and other specs Please.

 

It could eventually prove there is some sort of hardware or software fault which may not be cured by just changing the hard drive.

 

Nev.

[KenB]

Hi and welcome to ExTS

 

I have moved your thread from the "Gaming" forum to the "Hardware" forum - at the moment this seems to be the most appropriate place.

 

it won't boot up

This does not necessarily indicate a virus - more than likely hardware ..........or even software issue.

As Nev says -

can you provide a bit more detail and any error messages please?

[biker1946]

Hi

 

Sorry took so long to get back to you,when I switch on the ASUS motherboard emblem comes up on screen,then it goes off and this message comes up : WINDOWS COULD NOT START UP BECAUSE THE FOLLOWING FILE IS MISSING OR CORRUPT. \WINDOWS\SYSTEM32\CONFIG\SYSTEM. It's a MODULA 4300-OC Factory Overlocked Performance Gaming PC System.I use it for the internet as well.When I bought it from RL Supplies LTD I asked for the Windows XP system.The Motherboard is a ASUS P5ND2SE nForce570 with NVidia Chipset.Graphics card NVidia GenForce 8600GTS 256Mb PCI-Express Graphics. PROCESSOR Intel Core 2 Duo E4500 ( Overclocked to 2.93Ghz ) Duel Core. Bought in 2008.

[Plastic Nev]

Hi, no problem about being some time since your last posting.

 

One thing we must know, do you have the disk for the XP system that was installed, the company that supplied the computer should have provided you with it at the time of purchase.

 

If they did not do so, even after this length of time, providing you have original paper work you should demand the disk from them as it is going to be needed to perform a repair.

Hopefully all that is wrong is a system file has become corrupted, the original disk can fix that, so let us know if you have or can obtain the Windows XP disk and we can then go further.

 

Nev.