callumj Posted June 19, 2013 Author Posted June 19, 2013 nope i tried it shut down and turned back on but no hope :( getting really frustrated now!!! Quote
KenB Posted June 19, 2013 Posted June 19, 2013 Hi getting really frustrated now!!! Not with us I hope ? Go back to the command prompt ( my previous post ) and type the following: netsh winsock reset catalog Reboot computer Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
callumj Posted June 19, 2013 Author Posted June 19, 2013 ahah no not with you. and when i put it in i turn off the computer then when i turn it back on it dosent startup properly :/ Quote
seedy21 Posted June 19, 2013 Posted June 19, 2013 Hi Callumj What do you mean by the computer does not start up properly? Quote “It's only after we've lost everything that we're free to do anything.”― Chuck Palahniuk, Fight Club http://www.geekstogo.com/downloads/unite_blue.png Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
callumj Posted June 19, 2013 Author Posted June 19, 2013 when i turn it back on it says starting windows then it just stays black it dosent go the the welcome screen Quote
seedy21 Posted June 19, 2013 Posted June 19, 2013 can you try and access safe mode for me?? Turn your computer off through Shut Down. Wait a few seconds, then turn it back on. Once your computer's manufacturer logo (eg. 'ACeR') starts to show, start pressing the F8 key repeatedly. Keep pressing it until the Windows Advanced Options Menu loads up. Make sure 'Safe Mode' is selected, navigate to it by using the arrow keys. Press enter, and your computer will start booting into Safe Mode. Quote “It's only after we've lost everything that we're free to do anything.”― Chuck Palahniuk, Fight Club http://www.geekstogo.com/downloads/unite_blue.png Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
callumj Posted June 19, 2013 Author Posted June 19, 2013 started in safemode and diid the cmd thing but still no :( Quote
seedy21 Posted June 19, 2013 Posted June 19, 2013 started in safemode and diid the cmd thing but still no :( I didn't really want you to do the command thing, i just wanted to make sure your computer was booting up again :) Are you now able to boot in normal mode? Quote “It's only after we've lost everything that we're free to do anything.”― Chuck Palahniuk, Fight Club http://www.geekstogo.com/downloads/unite_blue.png Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
callumj Posted June 22, 2013 Author Posted June 22, 2013 yea it starts up thanx any more idias abou internet connection? Quote
KenB Posted June 22, 2013 Posted June 22, 2013 Hi Try this again - not sure if it worked properly last time netsh winsock reset catalog Reboot computer You don't need to shut it down completely - just "Restart" Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted June 22, 2013 Posted June 22, 2013 In post 9 you wrote this .... there was two exclimation marks but i was adviced to uninstall my antivruse ...... and the exclimation marks disapeered. This doesn't make sense to me. Can you please recheck the device manager and let me know if there are any yellow exclamation marks or red Xs against the Network Adapters ? 169.254.73.208 This is the problem ( as Seedy pointed out before ) You are not getting an IP Address allocated - we need to find out why. Please go to the command prompt again ( use the method described earlier ) Type in ... ping 127.0.0.1 You should get 4 packets sent and no losses. Do you ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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