Can't access my shortcuts on desktop!

[laraj]

:confused: Have no idea why but since last night I have not been able to access my shortcuts on desktop,every time I try I get a pop up telling me to install Extender player?

To say this is a pain is an understatement!

 

Anyone any ideas?

[Plastic Nev]

Hi Laraj and welcome to Extreme Tech Support - Free PC Help.

 

I have had a look round to find some information about this Extender player, quite a bit of conflicting information out there, however I did find some evidence that it may be a form of spyware downloaded with certain game downloads. Have you recently downloaded any games?

 

In case this is a malware based problem, I will let our malware experts know about your problem first before we do anything else, as this may be a difficult one to remove.

 

Nev.

[Armageddon]

Hi lara do you have acsess to another pc and own a usb stick ?