[Solved] Problems with a driver

[joddle]

I am new to W7 having got XP on all my other machines at the moment. I now have a W7 machine and virtually everything works on it as it should. However, when I came to use my Philips USB phone with Skype the machine did not like it and as far as I can tell Phiiips have not produced a W7 driver for that phone. I ordered a more modern phone but when I tried to install it the installation failed with loads of error messages- it turns out this phone also was not compatible with W7 and I received a refund BUT ever since I keep getting an "incompatible drivers" error message associated with Skype when I boot up. I have uninstalled all the old software including Skype (which I have now reinstalled) and deleted all the folders for the phones but I still get the message. Also I have run a reg cleaner but to no avail. Every time I boot I get the message- any ideas on how to fix this please!!!

[Plastic Nev]

Hi Joddle,

Lets have a look in device manager first, on W7 click start and in the search box just type "Device manager" It should come up as the top entry, hopefully there will be a red or yellow mark against one of the entries, possibly "Sound video and game controllers"

Expand it by the arrow on the left, then double click on the faulty one, click the driver tab then the disable button. providing no incompatible device is connected, the uninstall should remove it totally.

 

Nev.

[joddle]

Thanks - sorted