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wont let me load personal settings

whorlicks
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whorlicks Newbie

whorlicks

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hi, folks windows 7 home prem, went to log on put in my password fine .. but then says unable to load user profile cannot be loaded

any ideas welcome ..

cheers

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Plastic Nev Newbie

Plastic Nev

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Hi and welcome to Extreme Tech Support - Free PC Help.

Providing the password itself is not being kicked out and the system is accepting it, you may have a corrupted user profile.

Have a look at this Microsoft article about how to create a new profile and to then be able to rescue your data.

 

http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile

 

If on the other hand it is your password being rejected, we cannot help further I am afraid.

 

Nev.

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