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Posted
hi, ive just purchased a secondhand laptop and its asking me for a username and password which I don't know, how can I get access onto the laptop and delete the previous owners username and password,ive tried to contact them but they are not replying to me . it also says how do I log onto another domain any clues on what I have to do as I cant use the laptop thanks.
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Posted

Hi and welcome to Free Pc Help.

 

I am sorry to say that we cannot help with password protected equipment. There are legal reasons for this and I ask you to read rule 5 in our forum rules here :-

 

http://extremetechsupport.com/threads/11463-New-to-Free-PC-Help-Forum-Rules

 

Sorry about that and I suggest continuing to try and get help from the previous owner on this issue.

 

Nev.

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Posted
ive tried to contact them but they are not replying to me

Did you buy this from eBay ?

 

If so you can get you money back by contacting them.

They will mediate on your behalf.

 

If the seller will not reply to you then you COULD assume that the laptop was stolen in the first place.

If this is the case he wouldn't know the login name or password.

You may ask eBay if this is possible - obviously don't accuse the guy straight off. :)

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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