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Posted
Am using a Samsung PC running Windows 7. DVD Flick used to work okay and has recently stopped working - it runs and seems to be working, but fails to burn disks, erroring at the last minute. I have reinstalled latest version of DVD Flick but still get the same problem. I have tried playing a CD in the drive and that works fine. Unsure what the problem is at this stage!
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Posted

Hi again crl.

 

Was DVD Flick part of your original Samsung Windows installation?

 

Can you burn DVD's with the default Windows software?

Can you burn CD's with the default Windows software?

 

Can you read DVD's as well as CD's?

 

This may be a faulty optical drive and not a software problem. Read and write are two different components.

 

Try playing both CD's and DVD's.

Try writing both CD's and DVD's with DVD Flick.

Try writing CD's and DVD's with the inbuilt Windows software.

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Posted

Yes, it was part of the original install.

 

I will work my way through your recommendations and see what transpires!

 

Thanks!

 

Hi again crl.

 

Was DVD Flick part of your original Samsung Windows installation?

 

Can you burn DVD's with the default Windows software?

Can you burn CD's with the default Windows software?

 

Can you read DVD's as well as CD's?

 

This may be a faulty optical drive and not a software problem. Read and write are two different components.

 

Try playing both CD's and DVD's.

Try writing both CD's and DVD's with DVD Flick.

Try writing CD's and DVD's with the inbuilt Windows software.

  • 2 weeks later...
Posted

OK

 

It seems to burn fine, but errors part way through

 

Error message says (edited)

I/O error

Interpretation Check condition

Interpretation write error

Posted

Hi, what you are possibly seeing is firstly the software, either the DVD Flick, or Windows own, creating and converting the files ready to burn, hence seeing the initial part way through, however once it actually tries to burn, it is failing at that point, which does point to a faulty DVD burning head in the drive itself.

As RandyL said earlier, the burning head is a different head from the head that reads and plays a disk, the only cure is a replacement of the drive.

 

Nev.

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Posted

Cheers - will send off for repair / replacement!

 

Hi, what you are possibly seeing is firstly the software, either the DVD Flick, or Windows own, creating and converting the files ready to burn, hence seeing the initial part way through, however once it actually tries to burn, it is failing at that point, which does point to a faulty DVD burning head in the drive itself.

As RandyL said earlier, the burning head is a different head from the head that reads and plays a disk, the only cure is a replacement of the drive.

 

Nev.

Posted
Cheers - will send off for repair / replacement!

As Nev is not on-line at the moment .........

 

This is a relatively simple job to do yourself.

I am sure Nev could talk you through it. Save yourself the tech charges.

 

They do not repair DVD drives - it is cheaper to replace.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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