Osprey Posted January 2, 2014 Posted January 2, 2014 PC W7 64 bit .... Trying to connect a new camera (Canon G16) via USB lead If I plug camera into PC ... nothing happens initially (other than usual USB 'ding') then after about 30 sec get "USB device not recognized" Plugging camera straight into USB on a W7 Laptop .. it comes up in My Computer fine (no software installation needed) Plug direct into this PC and I get "Device not recognized" when I click on error msg (Windows) it asks me to install driver for device, which I don't have. Raised tkt with Canon ... but they say it's a PC issue, they don't produce a driver it is built in on W7. When it fails ... sometimes it appears in Device Manger as 'unknown device' under USB controllers ... sometimes as 'external device' with yellow exclamation mark. Quote
KenB Posted January 2, 2014 Posted January 2, 2014 Hi I got this off the Canon website when I put your camera and OS details into there driver search .... There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. Take a look here - click here ( I doubt that it will be of any help - but we have to start somewhere :) ) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Osprey Posted January 3, 2014 Author Posted January 3, 2014 Had seen that note ... and followed steps .... when I uninstall the 'unknown device' and carry out a scan, it just comes back as 'Device not recognized' Plugging camera straight into USB on a W7 Laptop .. it comes up in My Computer fine (no software installation needed) - proves camera & USB lead. In case it helps - while attached to Laptop I took a look in Dev Mngr - it loads driver ... WPdMtpDR.dll (Microsoft's Portable Media Device Module) and others. [ATTACH=CONFIG]1166.vB5-legacyid=2127[/ATTACH] I did try dropping that driver into C:\windows\syswow64 and plugged in camera and all worked fine ... until a reboot when it went back to 'Device not recognized' Quote
KenB Posted January 4, 2014 Posted January 4, 2014 Hi Try registering the .dll Start > type in ....cmd ....right click on cmd.exe ( top left of screen ) > Run as Administrator type in: cd \windows\syswow64 ...........hit ENTER then type.... regsvr32 C:\WpdMtpDr.dll .....space after regsvr32 There is a thread hear that may help - click here Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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