Windows will not Load Nokia Suite.

Slumdog · May 2, 2014

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version:01-05-2014

Ran by garysmithafc at 2014-05-02 17:15:52 Run:1

Running from C:\Users\garysmithafc\Desktop

Boot Mode: Normal

==============================================

Content of fixlist:

*****************

SearchScopes: HKLM - {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =

SearchScopes: HKCU - {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://search.conduit.com/Results.as...rchTerms}&SSPV=

SearchScopes: HKCU - {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL = http://websearch.ask.com/redirect?cl...4-D369965D2873

SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={F...r&d=2013-09-20 17:43:05&v=17.1.2.1&pid=avg&sg=12&sap=dsp&q={searchTerms}

SearchScopes: HKCU - {C04B7D22-5AEC-4561-8F49-27F6269208F6} URL = http://inboxtoolbar.com/search/dispa...d=80150&lng=en

Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File

FF Plugin: @nokia.com/EnablerPlugin - C:\Program Files\Nokia\Nokia Suite\npNokiaSuiteEnabler.dll No File

FF HKLM\...\Firefox\Extensions: [{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\

CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\34.0.1847.131\gcsw f32.dll No File

CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File

CHR Plugin: (Java Deployment Toolkit 6.0.310.5) - C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll No File

CHR Plugin: (Java Platform SE 6 U31) - C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll No File

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll No File

CHR Plugin: (Google Earth Plugin) - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll No File

CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File

CHR Plugin: (Unity Player) - C:\Users\garysmithafc\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll No File

CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File

CHR HKLM\...\Chrome\Extension: [dhkplhfnhceodhffomolpfigojocbpcb] - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonChrome.crx [2013-08-22]

CHR HKLM\...\Chrome\Extension: [dkinklhnkmkhkhofcnapakaoehijaoih] - C:\Program Files\OnlineHD.TV\onhd11.crx [2013-08-22]

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

2014-04-16 19:00 - 2014-04-16 19:00 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{4814328A-E127-4274-AA2E-2B8AB3CB73CD}

2014-04-12 21:31 - 2014-04-12 21:31 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{38536DEA-5E6B-48DC-8818-A5C09B2E3CFC}

2014-04-12 21:31 - 2014-04-12 21:31 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{1C1D8C40-58D0-42CA-93EC-0929B733480E}

2014-04-11 18:41 - 2014-04-11 18:41 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{8E467B96-007C-4B2D-952E-BCA02FEF80EA}

2014-04-11 18:41 - 2014-04-11 18:41 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{20E0BFED-086A-44F9-ACD0-D5746A9B617B}

2014-04-02 13:38 - 2014-04-02 13:38 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{0091C485-1F56-4023-90C4-5D084ACF9D65}

2014-04-02 13:37 - 2014-04-02 13:37 - 00000000 ____D () C:\Users\garysmithafc\AppData\Local\{4F7DD441-2E42-4ADD-A316-783B5B84DF71}

C:\Users\garysmithafc\AppData\Local\temp\DseShExt-x86.dll

C:\Users\garysmithafc\AppData\Local\temp\lowproc.e xe

C:\Users\garysmithafc\AppData\Local\temp\NEventMes sages.dll

C:\Users\garysmithafc\AppData\Local\temp\NOSEventM essages.dll

C:\Users\garysmithafc\AppData\Local\temp\SDShelEx-win32.dll

C:\Users\garysmithafc\AppData\Local\temp\stubhelpe r.dll

Task: {0C7C5960-A04D-4815-AC12-494F80B358EA} - System32\Tasks\ParetoLogic Update Version3 Startup Task => C:\Program Files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe

Task: {1C265C4D-07ED-4CC7-9315-4B8840ED96BC} - System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan

Task: {1FF20573-A382-4828-B157-C7C51C57CA92} - System32\Tasks\ParetoLogic Update Version3 => C:\Program Files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe

Task: {3F348759-CBA4-4CF0-896F-B3A919FF4A16} - System32\Tasks\RegCure Pro => C:\Program Files\ParetoLogic\RegCure Pro\RegCurePro.exe

Task: {B7EF6C78-1000-47ED-AD76-FB077470454B} - System32\Tasks\ParetoLogic Registration3 => Rundll32.exe "C:\Program Files\Common Files\ParetoLogic\UUS3\UUS3.dll" RunUns

Task: {C2967FDA-85A2-47C9-82C6-EF4793A695BD} - System32\Tasks\REGSERVO => C:\Program Files\REGSERVO\RegSERVO.exe

AlternateDataStreams: C:\ProgramData\TEMP:5C321E34

AlternateDataStreams: C:\ProgramData\TEMP:A2947BEA

AlternateDataStreams: C:\ProgramData\TEMPFC5A2B2

MSCONFIG\Services: Norton Internet Security => 2

Reboot:

*****************

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => Key deleted successfully.

HKCR\Wow6432Node\CLSID\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => Key not found.

HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => Key deleted successfully.

HKCR\Wow6432Node\CLSID\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => Key not found.

HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} => Key deleted successfully.

HKCR\Wow6432Node\CLSID\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} => Key not found.

HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} => Key deleted successfully.

HKCR\Wow6432Node\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} => Key not found.

HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6} => Key deleted successfully.

HKCR\Wow6432Node\CLSID\{C04B7D22-5AEC-4561-8F49-27F6269208F6} => Key not found.

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} => Value deleted successfully.

HKCR\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} => Key deleted successfully.

HKLM\Software\MozillaPlugins\@nokia.com/EnablerPlugin => Key deleted successfully.

C:\Program Files\Nokia\Nokia Suite\npNokiaSuiteEnabler.dll not found.

HKLM\Software\Mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC} => Value deleted successfully.

C:\Program Files\Google\Chrome\Application\34.0.1847.131\gcsw f32.dll not found.

C:\Windows\system32\Macromed\Flash\NPSWF32.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll not found.

C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll not found.

C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll not found.

C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll not found.

C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll not found.

C:\Users\garysmithafc\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll not found.

c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll not found.

HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb => Key deleted successfully.

"C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonChrome.crx" => File/Directory not found.

HKLM\SOFTWARE\Google\Chrome\Extensions\dkinklhnkmkhkhofcnapakaoehijaoih => Key deleted successfully.

"C:\Program Files\OnlineHD.TV\onhd11.crx" => File/Directory not found.

HKLM\SOFTWARE\Policies\Google => Key deleted successfully.

HKCU\SOFTWARE\Policies\Google => Key deleted successfully.

C:\Users\garysmithafc\AppData\Local\{4814328A-E127-4274-AA2E-2B8AB3CB73CD} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{38536DEA-5E6B-48DC-8818-A5C09B2E3CFC} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{1C1D8C40-58D0-42CA-93EC-0929B733480E} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{8E467B96-007C-4B2D-952E-BCA02FEF80EA} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{20E0BFED-086A-44F9-ACD0-D5746A9B617B} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{0091C485-1F56-4023-90C4-5D084ACF9D65} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\{4F7DD441-2E42-4ADD-A316-783B5B84DF71} => Moved successfully.

C:\Users\garysmithafc\AppData\Local\temp\DseShExt-x86.dll => Moved successfully.

"C:\Users\garysmithafc\AppData\Local\temp\lowproc.e xe" => File/Directory not found.

"C:\Users\garysmithafc\AppData\Local\temp\NEventMes sages.dll" => File/Directory not found.

"C:\Users\garysmithafc\AppData\Local\temp\NOSEventM essages.dll" => File/Directory not found.

C:\Users\garysmithafc\AppData\Local\temp\SDShelEx-win32.dll => Moved successfully.

"C:\Users\garysmithafc\AppData\Local\temp\stubhelpe r.dll" => File/Directory not found.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0C7C5960-A04D-4815-AC12-494F80B358EA} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0C7C5960-A04D-4815-AC12-494F80B358EA} => Key deleted successfully.

C:\Windows\System32\Tasks\ParetoLogic Update Version3 Startup Task => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ParetoLogic Update Version3 Startup Task => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1C265C4D-07ED-4CC7-9315-4B8840ED96BC} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1C265C4D-07ED-4CC7-9315-4B8840ED96BC} => Key deleted successfully.

C:\Windows\System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1FF20573-A382-4828-B157-C7C51C57CA92} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1FF20573-A382-4828-B157-C7C51C57CA92} => Key deleted successfully.

C:\Windows\System32\Tasks\ParetoLogic Update Version3 => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ParetoLogic Update Version3 => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3F348759-CBA4-4CF0-896F-B3A919FF4A16} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3F348759-CBA4-4CF0-896F-B3A919FF4A16} => Key deleted successfully.

C:\Windows\System32\Tasks\RegCure Pro => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\RegCure Pro => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{B7EF6C78-1000-47ED-AD76-FB077470454B} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B7EF6C78-1000-47ED-AD76-FB077470454B} => Key deleted successfully.

C:\Windows\System32\Tasks\ParetoLogic Registration3 => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ParetoLogic Registration3 => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C2967FDA-85A2-47C9-82C6-EF4793A695BD} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C2967FDA-85A2-47C9-82C6-EF4793A695BD} => Key deleted successfully.

C:\Windows\System32\Tasks\REGSERVO => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\REGSERVO => Key deleted successfully.

C:\ProgramData\TEMP => ":5C321E34" ADS removed successfully.

C:\ProgramData\TEMP => ":A2947BEA" ADS removed successfully.

"AlternateDataStreams: C:\ProgramData\TEMPFC5A2B2" => "AlternateDataStreams: C:\ProgramData\TEMPFC5A2B2" ADS not found.

The system needed a reboot.

==== End of Fixlog ====

Slumdog · May 2, 2014

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows Vista Home Premium x86

Ran by garysmithafc on 02/05/2014 at 19:07:48.22

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

Successfully stopped: [service] hshld

Successfully deleted: [service] hshld

Successfully stopped: [service] hsstrayservice

Successfully deleted: [service] hsstrayservice

Failed to stop: [service] hsswd

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{1301A8A5-3DFB-4731-A162-B357D00C9644}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\bandoocore.exe

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\scripthelper.exe

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\anchorfree

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\bi

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\ilivid

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\shoppingreport2

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\bandoo

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\hotspotshield

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetup.exe

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetupv1.exe

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\oneclick

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\oneclickmg

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{424624F4-C5DD-4E1D-BDD0-1E9C9B7799CC}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7F000001-DB8E-F89C-2FEC-49BF726F8C12}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9C8A3CA5-889E-4554-BEEC-EC0876E4E96A}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F9189560-573A-4FDE-B055-AE7B0F4CF080}

~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"

~~~ Folders

Failed to delete: [Folder] "C:\ProgramData\hotspot shield"

Failed to delete: [Folder] "C:\ProgramData\application data\hotspot shield"

Successfully deleted: [Folder] "C:\Users\garysmithafc\AppData\Roaming\drivercure"

Successfully deleted: [Folder] "C:\Users\garysmithafc\AppData\Roaming\getrighttogo"

Successfully deleted: [Folder] "C:\Users\garysmithafc\AppData\Roaming\hotspot shield"

Successfully deleted: [Folder] "C:\Users\garysmithafc\appdata\locallow\babylontoolbar"

Successfully deleted: [Folder] "C:\Users\garysmithafc\appdata\locallow\shoppingreport2"

Successfully deleted: [Folder] "C:\Users\garysmithafc\Local Settings\Application Data\ilivid"

Successfully deleted: [Folder] "C:\Users\garysmithafc\Local Settings\Application Data\ilivid player"

Successfully deleted: [Folder] "C:\Program Files\babylon"

Successfully deleted: [Folder] "C:\Program Files\bandoo"

Successfully deleted: [Folder] "C:\Program Files\hotspot shield"

Successfully deleted: [Folder] "C:\Program Files\ilivid"

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{05D40405-902F-4CEF-ABD9-156210583D18}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{0673FC45-E4A3-46A6-90CF-97ADF4701402}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{0918556A-F439-4A35-9DB4-1058721013AB}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{09911691-2B6B-4052-A24D-795C1DD82A78}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{0D4A344A-D47A-44BF-99D8-25391D355848}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{0E16B0D3-F096-4087-9B74-5B3923F1142F}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{0F690325-5493-4E59-A201-753FD6544C72}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{12FBA4A0-60B5-45FD-B3EE-457E7763E096}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{13074229-E558-47DB-A3FB-F30110D0FFB5}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{13CFB09E-6E94-4C24-814C-5BEAE0F1B8BF}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{150E1E24-619B-41E2-89F8-8BE5AE1B2F20}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{16A073B3-51CD-4B16-8766-31894A037C22}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1892032D-533A-4A76-8FAC-E2733CA88BD2}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{198792DA-989D-4DDF-A4B1-A739D42FACF0}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1BFB5328-6727-478E-8879-2AAB797A6D89}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1C67643C-6C2E-4A38-89D8-E9E98F9B960D}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1CE53D65-643C-4C18-A77E-6F4830656B3A}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1D9EAFE7-231A-4326-9D12-EB981F112DFF}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{1E943D31-7867-49C0-BFDE-71BB01DDD4CC}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{2153B674-DBC1-4B90-B5DD-D27D491D9F98}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{217A545A-26F5-4A34-8B00-A03AD710FA59}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{24C55F8C-C0E3-4B47-8088-59115C5DA1F4}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{257A0488-0E8D-47A8-970B-E4BA88AA407C}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{25A5E34D-2003-4FDA-9F16-C1EDDD224E90}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{2CBA2780-2885-4431-9EED-1E28ABA278C5}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{3570F2CA-98A3-4DA8-B204-894BD51E8B66}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{37477A39-B485-44F6-A942-6322F605A060}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{3763B55F-24C0-4A0D-A4E6-EEA8AD6C9169}

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Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{FF77D57C-8116-43D3-BB45-32BD8D696BFA}

Successfully deleted: [Empty Folder] C:\Users\garysmithafc\appdata\local\{FF9E14B8-A559-457B-B3D0-44BFF8114A3D}

~~~ FireFox

Successfully deleted: [File] C:\Users\garysmithafc\AppData\Roaming\mozilla\firefox\profiles\w8lqr85o.default\user.js

Successfully deleted: [File] C:\Users\garysmithafc\AppData\Roaming\mozilla\firefox\profiles\w8lqr85o.default\invalidprefs.js

Successfully deleted the following from C:\Users\garysmithafc\AppData\Roaming\mozilla\firefox\profiles\w8lqr85o.default\prefs.js

user_pref("browser.babylon.HPOnNewTab", "search.babylon.com");

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 02/05/2014 at 19:11:38.90

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Starbuck · May 2, 2014

Hi Slumdog,

Before we continue........

How is the boot up and shut down now?

Any progress there?

Slumdog · May 3, 2014

Hi Starbuck and thanks for your help so far!!

Shut down is fine, boot up is very slow.

25 seconds on the microsoft corporation screen with the flashing line, 30 seconds on a black screen. Then, at the log in stage there are two icons; my one which I never used to have to click on and an extra one for 'administrator'.

Then once desktop is showing, another minute maybe before I can access internet.

So all in all, from starting to actual internet access, appx 2 minutes. Rather slow I think, or is this normal?

Starbuck · May 3, 2014

Hi Slumdog,

Then, at the log in stage there are two icons; my one which I never used to have to click on and an extra one for 'administrator'.

So yours is the only account on the system?

Did you have no password set ..... so that the system booted straight to windows without any actual log in?

Did the disc check run when you rebooted the system? (you didn't mention whether it finally ran or not)

Slumdog · May 3, 2014

Sorry, yes disc check ran (for about two hours!!).

It used to go to my password page, but suddenly I have to choose mine or administrator.

I originally couldn't update Nokia Suite, it said I didn't have privileges? So I may have tinkered a little.

User accounts now has three accounts. Mine, password protected. Administrator, password protected? And one that says 'guest' which is 'off'.

Probably should have mentioned this before?

Starbuck · May 3, 2014

I originally couldn't update Nokia Suite, it said I didn't have privileges? So I may have tinkered a little.

Yes, there were errors in the report pointing to Nokia:

Error: (05/01/2014 07:19:49 PM) (Source: MsiInstaller) (User: laptop)
Description: Product: Nokia Suite -- Error 1326. Error getting file security: C:\ProgramData\Nokia\ GetLastError: 5
Error: (05/01/2014 07:11:25 PM) (Source: MsiInstaller) (User: laptop)
Description: Product: Nokia Suite -- Error 1326. Error getting file security: C:\ProgramData\Nokia\ GetLastError: 5
Error: (05/01/2014 07:04:58 PM) (Source: Application Error) (User: )
Description: Faulting application nokia_pc_suite_en.exe, version 0.0.0.0, time stamp 0x2a425e19, faulting module kernel32.dll, version 6.0.6002.18704, time stamp 0x5065ccb6, exception code 0x0eedfade, fault offset 0x0003fc16,
process id 0x2d1c, application start time 0xnokia_pc_suite_en.exe0.

Error: (05/01/2014 07:19:49 PM) (Source: MsiInstaller)(User: laptop)
Description: Product: Nokia Suite -- Error 1326. Error getting file security: C:\ProgramData\Nokia\ GetLastError: 5(NULL)(NULL)(NULL)(NULL)
Error: (05/01/2014 07:11:25 PM) (Source: MsiInstaller)(User: laptop)
Description: Product: Nokia Suite -- Error 1326. Error getting file security: C:\ProgramData\Nokia\ GetLastError: 5(NULL)(NULL)(NULL)(NULL)
Error: (05/01/2014 07:04:58 PM) (Source: Application Error)(User: )
Description: nokia_pc_suite_en.exe0.0.0.02a425e19kernel32.dll6. 0.6002.187045065ccb60eedfade0003fc162d1c01cf6567d5 393574

I also noticed that Nokia has been stopped from running:

MSCONFIG\startupreg: NokiaSuite.exe => C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe -tray

I would suggest reversing the MsConfig entry to start and then uninstalling Nokia Suite and installing a fresh copy.

User accounts now has three accounts. Mine, password protected. Administrator, password protected? And one that says 'guest' which is 'off'.

We can sort that fairly easily for you later.

I want to see if we can pinpoint the problem with the startup slowness.

Step 1

Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista/Win7, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

It won't produce a report, but it will tell you on the screen how much in Mb has been removed.

Let me know this.

Step 2

Hold down the Windows key on your keyboard and press the R key.

With the Run dialogue window open, type in msconfig and click the OK button.

You should now be looking at the System Configuration window. Click on the Services tab.

On the Services tab, youll notice a long list of services available on your PC

First, check the box labeled Hide All Microsoft Services. <<<<<<<<<<< Important

Next, click the Disable All button

By performing these two steps, you have effectively turned off all services from third-party software developers. All Microsoft services remain intact and will be ready to load when you reboot Windows.

Finally, click the OK button and reboot the system

When you reboot, you may get messages that certain hardware and software are not unavailable. This is normal.

Just be sure to hide all Microsoft services before you use the Disable All button. Otherwise, you may encounter boot up errors when you reboot your PC.

Remember, running Windows like this is just temporary.

We need to clarify if the system boots up a lot quicker this way.

If it does, then the slowness would seem to be due to a third party program.

To restore Windows to a normal start up functionality:

Start the System Configuration Utility again (MSCONFIG)
On the "General" tab:
Click to select "Normal Startup"
Click "OK"
Choose the "Exit with Restart" option to restart your computer.

Slumdog · May 3, 2014

I was told to uninstall Nokia suite by someone in a nokia forum and then try to re-install it, which I cannot do for the same reasons. I can save my photos etc from my phone to windows live gallery, so that is not a big problem.

I have tried to run TFC but it keeps stalling and says not responding. It deleted 750bytes then stopped.

I haven't proceeded any further until I hear from you regarding this.

Starbuck · May 3, 2014

Hi Slumdog,

I was told to uninstall Nokia suite by someone in a nokia forum and then try to re-install it, which I cannot do for the same reasons.

The last FRST report shows these entries in the uninstall list:

MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden
MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
Nokia Connectivity Cable Driver (HKLM\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
Nokia Suite (Version: 3.8.30.0 - Nokia) Hidden

Maybe we need to look into this.

I have tried to run TFC but it keeps stalling and says not responding. It deleted 750bytes then stopped.

Ok, try this..........

Uninstall MalwareBytes Antimalware and then try running TFC again.

There was a conflict problem with the old version of MBAM and TFC, maybe they haven't sorted this out yet.

MBAM can always be reinstalled once TFC has been run.

Please run another scan with FRST

Make sure that Addition.txt is selected at the bottom
Press Scan button.

Please let me have the 2 new reports.

Thanks

Slumdog · May 4, 2014

Uninstalled Mbam, tfc still doesn't work. Should I continue with FRST?

Slumdog · May 4, 2014

Additional scan result of Farbar Recovery Scan Tool (x86) Version:01-05-2014

Ran by garysmithafc at 2014-05-04 01:20:05

Running from C:\Users\garysmithafc\Desktop

Boot Mode: Normal

==========================================================

==================== Security Center ========================

AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

==================== Installed Programs ======================

Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.7.0.2090 - Adobe Systems Incorporated)

Adobe AIR (Version: 3.7.0.2090 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 13 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 13.0.0.206 - Adobe Systems Incorporated)

Adobe Reader 9.5.5 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)

Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)

Advanced Audio FX Engine (HKLM\...\Advanced Audio FX Engine) (Version: - )

Advanced Video FX Engine (HKLM\...\Advanced Video FX Engine) (Version: - )

Amazon MP3 Downloader 1.0.18 (HKCU\...\Amazon MP3 Downloader) (Version: 1.0.18 - Amazon Services LLC)

Apple Application Support (HKLM\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{E14ADE0E-75F3-4A46-87E5-26692DD626EC}) (Version: 6.1.0.13 - Apple Inc.)

Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4577 - AVG Technologies)

AVG 2014 (Version: 14.0.3931 - AVG Technologies) Hidden

AVG 2014 (Version: 14.0.4577 - AVG Technologies) Hidden

Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)

Browser Address Error Redirector (HKLM\...\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)

Cisco EAP-FAST Module (HKLM\...\{BF53252E-4AB2-4C7F-A0FD-6100755745E3}) (Version: 2.0.26 - Cisco Systems, Inc.)

Cisco LEAP Module (HKLM\...\{76F9CF97-FC4B-4E20-B363-D127C888448F}) (Version: 1.0.11 - Cisco Systems, Inc.)

Cisco PEAP Module (HKLM\...\{4E5386F5-C0F6-4532-A54A-374865AEAB71}) (Version: 1.0.12 - Cisco Systems, Inc.)

Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Convert MP4 to MP3 1.5 (HKLM\...\{5067397A-2935-4290-AE14-1BE2863B00A3}_is1) (Version: - ConvertMP4toMP3.com)

Cooliris for Internet Explorer (HKLM\...\{9F9BE2A8-2FA2-438E-934B-6F237B641167}) (Version: 1.12.0.33689 - Cooliris Inc.)

D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden

Dell Dock (HKLM\...\{F6CB42B9-F033-4152-8813-FF11DA8E6A78}) (Version: 1.0.0 - Dell)

Dell Driver Download Manager (HKCU\...\f031ef6ac137efc5) (Version: 2.1.0.0 - Dell Inc.)

Dell Getting Started Guide (HKLM\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)

Dell Support Center (Support Software) (HKLM\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.2.08100 - Dell)

Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1.103.4 - Alps Electric)

Dell Webcam Center (HKLM\...\Dell Webcam Center) (Version: - )

Dell Webcam Manager (HKLM\...\Dell Webcam Manager) (Version: - )

Dell Wireless WLAN Card (HKLM\...\Broadcom 802.11b Network Adapter) (Version: 4.170.25.12 - Dell Inc.)

EDocs (HKLM\...\{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}) (Version: - )

EPSON Copy Utility (HKLM\...\{B69CC1A5-0404-11D6-ABCB-005004C21D30}) (Version: - )

EPSON Photo Print (HKLM\...\EPSON Photo Print) (Version: - )

EPSON Smart Panel (HKLM\...\{6C11D561-620B-47DA-A693-4C597F3CDF40}) (Version: - )

EPSON TWAIN 5 (HKLM\...\{254BEB3E-1085-4D66-9CDC-0152C0DC2E93}) (Version: 5.71.0000 - SEIKO EPSON Corp.)

File Shredder 2.5 (HKLM\...\File Shredder_is1) (Version: - Pow Tools)

Google Chrome (HKLM\...\Google Chrome) (Version: 34.0.1847.131 - Google Inc.)

Google Desktop (HKLM\...\Google Desktop) (Version: - - Google)

Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)

Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden

Google Update Helper (Version: 1.3.23.9 - Google Inc.) Hidden

iCopyExpert 3.1.2 (HKLM\...\iCopyExpert_is1) (Version: - iCopyExpert.com)

Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - )

Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version: - )

iRip (HKLM\...\{7662F66F-ED2D-4CB8-9E4D-5DD11CBF7D70}) (Version: 1.0.1.25 - The Little App Factory, LLC.)

iTunes (HKLM\...\{9B486871-27EB-49A5-8832-77176E63333C}) (Version: 11.0.5.5 - Apple Inc.)

Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.550 - Oracle)

Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden

Laptop Integrated Webcam Driver (1.04.01.1011) (HKLM\...\Creative OEM002) (Version: - )

Live! Cam Avatar Creator (HKLM\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.0817.1 - Creative Technology Ltd.)

Live! Cam Avatar v1.0 (HKLM\...\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}) (Version: 1.0 - Creative Technology Ltd.)

MediaDirect (HKLM\...\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}) (Version: 3.5 - Dell)

Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{86CE1746-9EFF-3C9C-8755-81EA8903AC34}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)

Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1 - Nokia) Hidden

Mozilla Firefox 24.0 (x86 en-US) (HKLM\...\Mozilla Firefox 24.0 (x86 en-US)) (Version: 24.0 - Mozilla)

Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 24.0 - Mozilla)

MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden

MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden

MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden

MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden

MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Nokia Connectivity Cable Driver (HKLM\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)

NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.3 - NVIDIA Corporation)

OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden

OpenAL (HKLM\...\OpenAL) (Version: - )

OutlookAddinSetup (HKLM\...\{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}) (Version: 1.0.0 - CyberLink)

PC Connectivity Solution (HKLM\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)

QuickSet (HKLM\...\{4B6AD248-D3BF-426A-8D64-847288154F13}) (Version: 8.2.20 - Dell Inc.)

RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden

RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden

RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)

RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden

ScanToWeb (HKLM\...\{EBAE381B-60A6-4863-AA9F-FCAB755BC9E5}) (Version: - )

Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden

SpywareBlaster 5.0 (HKLM\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)

swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

T-Mobile Internet Manager (HKLM\...\T-Mobile Internet Manager) (Version: 11.301.05.06.105 - Huawei Technologies Co.,Ltd)

Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

WIDCOMM Bluetooth Software 6.0.1.3100 (HKLM\...\{A13E07E1-A423-44FB-9DEE-B24C75C1BAF2}) (Version: 6.0.1.3100 - Dell)

Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia)

Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)

Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Family Safety (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden

Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Yahoo! BrowserPlus 2.9.8 (HKCU\...\Yahoo! BrowserPlus) (Version: - Yahoo! Inc.)

Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version: - )

==================== Restore Points =========================

13-04-2014 02:00:18 Windows Update

13-04-2014 17:46:56 Installed AVG PC TuneUp 2014

13-04-2014 20:45:26 Installed AVG 2014

13-04-2014 20:48:09 Installed AVG 2014

13-04-2014 21:33:27 Windows Update

13-04-2014 21:42:47 Windows Update

13-04-2014 21:44:06 Windows Update

13-04-2014 22:23:31 Windows Update

13-04-2014 22:34:57 Restore Point before Microsoft Silverlight was removed using Program Install and Uninstall troubleshooter

13-04-2014 22:35:59 Microsoft Silverlight

21-04-2014 09:06:03 Installed Java 7 Update 55

23-04-2014 14:48:53 Device Driver Package Install: Nokia Wireless Communication Devices

23-04-2014 14:49:33 Device Driver Package Install: Nokia Network adapters

23-04-2014 14:52:51 Device Driver Package Install: Nokia Wireless Communication Devices

23-04-2014 14:53:13 Device Driver Package Install: Nokia Network adapters

24-04-2014 11:12:02 Windows Update

24-04-2014 11:13:09 Windows Update

25-04-2014 23:45:42 Device Driver Package Install: Nokia Wireless Communication Devices

25-04-2014 23:46:35 Device Driver Package Install: Nokia Network adapters

28-04-2014 12:57:18 Installed AVG 2014

28-04-2014 12:58:12 Installed AVG 2014

29-04-2014 09:39:18 Removed AVG PC TuneUp 2014

29-04-2014 09:40:52 Removed AVG PC TuneUp 2014 (en-US)

30-04-2014 11:02:46 Device Driver Package Install: Nokia Wireless Communication Devices

30-04-2014 11:03:28 Device Driver Package Install: Nokia Network adapters

30-04-2014 22:35:56 Revo Uninstaller Pro's restore point - Nokia Suite

30-04-2014 22:44:23 Revo Uninstaller Pro's restore point - Nokia Suite

30-04-2014 22:50:18 Revo Uninstaller Pro's restore point - Nokia Suite

30-04-2014 22:53:37 Removed Nokia Connectivity Cable Driver

30-04-2014 22:56:57 Device Driver Package Install: Nokia Wireless Communication Devices

30-04-2014 22:57:37 Device Driver Package Install: Nokia Network adapters

30-04-2014 23:35:59 Device Driver Package Install: Nokia Wireless Communication Devices

30-04-2014 23:36:59 Device Driver Package Install: Nokia Network adapters

01-05-2014 08:57:05 Windows Modules Installer

01-05-2014 19:20:05 Windows Update

01-05-2014 23:59:34 Windows Backup

02-05-2014 08:23:41 Windows Update

03-05-2014 12:06:42 Windows Update

==================== Hosts content: ==========================

2006-11-02 11:23 - 2013-08-10 21:12 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {0D42FA32-E8DF-4AAE-A272-76A1FB4A5B11} - System32\Tasks\0414bUpdateInfo => C:\ProgramData\Avg_Update_0414b\0414b_AVG-Secure-Search-Update.exe [2014-04-09] ()

Task: {0DF2DCD1-4F52-48EB-B05B-0CFCE7EE257E} - System32\Tasks\Java Update Scheduler => C:\Program Files\Common Files\Java\Java Update\jusched.exe [2013-07-02] (Oracle Corporation)

Task: {1C754BA7-581B-4684-8D5B-0E067BDE680C} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-04-28] (Adobe Systems Incorporated)

Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM

Task: {1FB6B2AF-AC36-45D6-AF24-5CB271BE0560} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation)

Task: {320124A7-D70F-41DE-A9D1-D5E8E19D5D91} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI

Task: {32E8ED82-068E-4E2B-BFBC-FE3C3A87C098} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)

Task: {37C90D7E-336C-4655-B30D-D7E896F1B540} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)

Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages

Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-21] (Microsoft Corporation)

Task: {517C71D8-0E6E-4DA4-9E6A-29CD7511C23E} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {54C95D41-DE3B-4030-B8B5-BD3B45D5317E} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)

Task: {5DE3985F-5F35-4DCD-B3A8-57DB502689C1} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {6A601C19-A9EC-4E5C-8A2B-C95D2F553A36} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe

Task: {8CE03844-C0E6-4D8A-954C-F5B4B5FE2BC5} - System32\Tasks\GoogleUpdateTaskMachineCore1ce7f0041000920 => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {9B1F79B3-BF8A-4B12-884B-9D161FD6B9D4} - System32\Tasks\Real Player online update program => C:\Program Files\Real\RealPlayer\update\realsched.exe [2014-04-25] (RealNetworks, Inc.)

Task: {9F5364CE-EE72-4AB7-AF19-7774415C2E26} - System32\Tasks\Microsoft\Windows\RestartManager\{1361AA97-F071-424e-89B6-6FCD79DEF9A2} => C:\Windows\system32\rmclient.exe [2006-11-02] (Microsoft Corporation)

Task: {A754F5D6-B2F4-4500-A164-6D2355893F77} - System32\Tasks\GoogleUpdateTaskMachineCore1cf4e4a2a673282 => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {A9F9F5CD-C92A-4EB7-8B41-FC484FCB9412} - System32\Tasks\Microsoft\Windows\RestartManager\{6B7CC817-BFB9-4aae-A0B7-227C28CAE080} => C:\Windows\system32\rmclient.exe [2006-11-02] (Microsoft Corporation)

Task: {B190A185-8A9F-46B5-9780-AE87D0FAD903} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)

Task: {CD8715E8-7223-4BD0-9995-ED447AE87B71} - System32\Tasks\GoogleUpdateTaskMachineCore1ce7958c2f247c0 => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {D4B4AFD4-2CCA-4505-92F3-077277BA72FE} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup

Task: {D8137202-A734-4DE0-958D-2AB8C83F5267} - System32\Tasks\GoogleUpdateTaskMachineCore1cf4d96b753a090 => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {DFA40750-3F23-40B7-8DFC-77803002F051} - System32\Tasks\0214dUpdateInfo => C:\ProgramData\Avg_Update_0214d\0214d_AVG-Secure-Search-Update.exe [2014-03-24] ()

Task: {E075E658-F648-4369-9493-B7B5885BD6FD} - System32\Tasks\GoogleUpdateTaskMachineCore1cec426df14aab0 => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-04-01] (Google Inc.)

Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-21] ()

Task: {F3EEEEB4-D3BE-4F1D-ABA1-AF608AEA4FFE} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

Task: {F4171F71-BF20-40E1-975B-CA3357FA1846} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-3510410515-3114074607-2372607737-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe

Task: C:\Windows\Tasks\0214dUpdateInfo.job => C:\ProgramData\Avg_Update_0214d\0214d_AVG-Secure-Search-Update.exe

Task: C:\Windows\Tasks\0414bUpdateInfo.job => C:\ProgramData\Avg_Update_0414b\0414b_AVG-Secure-Search-Update.exe

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore1cf4e4a2a673282.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2008-07-24 20:10 - 2008-05-16 13:17 - 00024064 _____ () C:\Windows\System32\WLTRYSVC.EXE

2008-07-24 20:10 - 2008-05-16 13:16 - 00054784 _____ () C:\Windows\System32\bcmwlrmt.dll

2013-04-21 21:44 - 2013-04-21 21:44 - 00087952 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll

2013-04-21 21:44 - 2013-04-21 21:44 - 01242952 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll

2013-04-14 01:13 - 2012-11-09 05:02 - 01752576 _____ () C:\Program Files\File Shredder\fsshell.dll

==================== Alternate Data Streams (whitelisted) =========

AlternateDataStreams: C:\ProgramData\TEMP:DFC5A2B2

==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys => ""="Driver"

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wdf01000.sys => ""="Driver"

==================== Disabled items from MSCONFIG ==============

MSCONFIG\Services: GoToAssist => 3

MSCONFIG\Services: Norton Internet Security => 2

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk => C:\Windows\pss\Bluetooth.lnk.CommonStartup

MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

MSCONFIG\startupreg: AmazonMP3DownloaderHelper => C:\Users\garysmithafc\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe

MSCONFIG\startupreg: Apoint => C:\Program Files\DellTPad\Apoint.exe

MSCONFIG\startupreg: APSDaemon => "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

MSCONFIG\startupreg: DellSupportCenter => "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

MSCONFIG\startupreg: dscactivate => "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

MSCONFIG\startupreg: HW_OPENEYE_OUC_T-Mobile Internet Manager => "C:\Program Files\T-Mobile\InternetManager_H\UpdateDog\ouc.exe"

MSCONFIG\startupreg: IAAnotif => "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

MSCONFIG\startupreg: iTunesHelper => "C:\Program Files\iTunes\iTunesHelper.exe"

MSCONFIG\startupreg: NokiaSuite.exe => C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe -tray

MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\QTTask.exe" -atboottime

MSCONFIG\startupreg: SigmatelSysTrayApp => %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe

MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

MSCONFIG\startupreg: swg => "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

MSCONFIG\startupreg: TkBellExe => "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (05/04/2014 01:13:20 AM) (Source: LoadPerf) (User: )

Description: WmiApRplWmiApRpl8

Error: (05/04/2014 01:13:20 AM) (Source: LoadPerf) (User: )

Description: Performance16

Error: (05/04/2014 01:06:26 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2014 01:04:33 AM) (Source: Application Hang) (User: )

Description: The program TFC.exe version 3.1.9.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: 1294

Start Time: 01cf672c4db50e47

Termination Time: 0

Error: (05/04/2014 01:02:07 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2014 00:59:43 AM) (Source: Application Hang) (User: )

Description: The program TFC.exe version 3.1.9.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: c74

Start Time: 01cf672bb2414025

Termination Time: 0

Error: (05/04/2014 00:10:40 AM) (Source: LoadPerf) (User: )

Description: WmiApRplWmiApRpl8

Error: (05/04/2014 00:10:40 AM) (Source: LoadPerf) (User: )

Description: Performance16

Error: (05/04/2014 00:03:59 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2014 00:01:50 AM) (Source: Application Hang) (User: )

Description: The program TFC.exe version 3.1.9.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: c68

Start Time: 01cf67230970004b

Termination Time: 0

System errors:

=============

Error: (05/04/2014 01:07:19 AM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)