[Solved] Apps don't dowload from Windows app store - just says "Pending"

[RustyKnight]

Last week I got a Windows 8.1 convertible laptop, last night I was trying to install some apps, after over an hour they were still sitting there saying "Pending", the ones I downloaded earlier yesterday were fine.

 

Is it a problem with the Store or could it by my computer?

[seedy21]

Hi Rustyknight

 

I have downloaded a free App from the store today and it worked fine. If you are still having issues it may be worth trying this

 

Search for Troubleshooting

Click on Troubleshooting

Under System and Security, click on Fix Problems with Windows Update

Click on Advanced

Click on Run as Administrator

Then click Next

It managed to fix 2 issues for me and my apps started downloading.

Hope that works for you.

[RustyKnight]

Thanks for the reply, I've saved it on my tablet as a text file for future reference :)

 

I managed to get the apps to download fine yesterday morning but last night when I wanted to download a game I'd paid for I had problems again - I guess its the time of day, I get the same sort of problems with Xbox games, they take forever to download at certain times of day.

[Plastic Nev]

Hi, what type of connection do you have for the internet?

It sounds a lot like ADSL over the ordinary telephone line, this system is horrendously overloaded most evenings after schools have finished, so that download speeds are at a crawl during that time.

The files you are wanting to download are possibly quite large, so with slower speeds in the evening you will see these problems.

 

Nev.

[RustyKnight]

Seedy's suggestions seems to have worked.

 

I managed to download some, I even downloaded Disney Infinity which is over 1Gb and took forever, then got deleted because I didn't like it!

 

At the moment we have ADSL but hopefully next month we'll be changing to fibre optic which should be faster and hopefully more reliable.

[seedy21]

Glad to hear it did.

 

If your not having any other issues i will mark this as solved

[RustyKnight]

Sorry for taking so long to reply, yes this can be marked as solved.