Cant re download Gogle Chrome

PEV · June 28, 2014

A while back I got advice from you guys about updating to Google Chrome. At that time I downloaded it but not as my default browser instead keeping it for optional use via a desk top icon.

As I use Windows XP I know it is now unsupported and decided to bite the bullet and set Chrome as my default browser so I first removed Chrome from my PC using add/remove programs - my thinking being start by reinstalling Chrome as default so I could then go straight to it from a desktop icon.

Now I dont know what is going on! When I try to download Chrome I get message 'download not possible' as my system does not have the minimum hardware spec required which seems ridiculous as I just uninstalled it and has worked perfectly whenever I have used it!

Can anyone help please?

Ray

Ray1000 · June 28, 2014

Hi Ray,

It is remotely possible that Chrome has since been updated beyond the capabilities of XP ... but I doubt it.

You could use system restore to go back to the time you had the original one working ... with two browsers on the machine it asks if you want to choose the "new" one as your default browser when you first open it.

Ray

PEV · June 28, 2014

Thanks for quick reply Ray.

I have tried to use sysytem restore and Its not working I get message 'cannot restore to this point' which I gave as a couple of days before I removed Chrome. I have tried two seperate dates so think its a no go.

Any other suggestions welcome everybody

Ray

seedy21 · June 28, 2014

Hi PEV

Try this link

https://www.google.com/chrome/browser/index.html?system=true&standalone=1

This link contains the System requirements for Chrome

https://support.google.com/chrome/answer/95411?hl=en-GB&ref_topic=14660

Good luck

PEV · June 28, 2014

Hi Seedy

Afraid it didnt work I got thanked for installing Chrome thEn a message saying 'problem encountered with Chrome installer needs to close down' errorOxc0000001d'

My PC has 64.3 GB free space on hard drive and I dont know difference betweem MB amd GB so dont know if my PC is man enough to take the download but in any case I'm totaly baffled because yesterday I removed Google Chrome which was certainly working fine.

Ray

Ray1000 · June 29, 2014

In round figures Ray, 1GB = 1000MB, if Chrome uses 350MB of disc space your hard drive has 180 times more than it needs.

Ray

seedy21 · June 29, 2014

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

List last 10 Event Viewer log
List Installed Programs
List Devices
List Users, Partitions and Memory size.
List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

PEV · June 29, 2014

Hi Seedy

Wasnt quite sure what to do after the results presume you wanted them posted so I have copied and pasted here you are.

MiniToolBox by Farbar Version: 25-06-2014

Ran by Ray (administrator) on 29-06-2014 at 12:43:03

Running from "I:\Documents and Settings\Ray\Desktop"

Microsoft Windows XP Home Edition Service Pack 3 (X86)

Boot Mode: Normal

***************************************************************************

========================= Event log errors: ===============================

Application errors:

==================

Error: (06/29/2014 00:48:48 AM) (Source: Application Hang) (User: )

Description: Fault bucket 1180947459.

Error: (06/29/2014 00:48:41 AM) (Source: Application Hang) (User: )

Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/28/2014 11:29:37 PM) (Source: Application Error) (User: )

Description: Faulting application setup.exe, version 35.0.1916.153, faulting module setup.exe, version 35.0.1916.153, fault address 0x000178c3.

Processing media-specific event for [setup.exe!ws!]

Error: (06/28/2014 11:23:56 PM) (Source: Application Error) (User: )

Description: Fault bucket 301915798.

The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (06/28/2014 11:23:11 PM) (Source: Application Error) (User: )

Description: Faulting application setup.exe, version 35.0.1916.153, faulting module setup.exe, version 35.0.1916.153, fault address 0x000178c3.

Processing media-specific event for [setup.exe!ws!]

Error: (06/28/2014 11:19:31 PM) (Source: Application Error) (User: )

Description: Faulting application setup.exe, version 35.0.1916.153, faulting module setup.exe, version 35.0.1916.153, fault address 0x000178c3.

Processing media-specific event for [setup.exe!ws!]

Error: (06/28/2014 01:25:57 AM) (Source: Application Error) (User: )

Description: Fault bucket 301915798.

The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (06/28/2014 01:25:49 AM) (Source: Application Error) (User: )

Description: Faulting application setup.exe, version 35.0.1916.153, faulting module setup.exe, version 35.0.1916.153, fault address 0x000178c3.

Processing media-specific event for [setup.exe!ws!]

Error: (06/28/2014 01:00:17 AM) (Source: Application Error) (User: )

Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.23588, fault address 0x000e1015.

Processing media-specific event for [iexplore.exe!ws!]

Error: (06/20/2014 08:46:20 PM) (Source: Application Hang) (User: )

Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

System errors:

=============

Error: (06/29/2014 10:50:40 AM) (Source: Service Control Manager) (User: )