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Posted

Hi

 

My computer very suddenly is now running incredibly slowly making it almost impossible to use. I'm writing this from my mobile. Not sure what has happened. Did notice that Kaspersky databases are out of date but tried updating and it took three hours to get to 2% then didn't get any further. Have tried conecting to neighbours router but still incredibly slow. But whole operating system is going very slow.

Starbuck very recently helped me romove some malware in case you need to know.

Any ideas?

 

Many thanks

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Posted

Hi Gadgie.

 

Starbucks is away at the moment, I have PM our other Security Expert that will hopefully will have a look for you.

“It's only after we've lost everything that we're free to do anything.”

― Chuck Palahniuk, Fight Club

 

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Posted

Hi Gadgie,

 

Happy to take a look. Please follow these instructions and post the requested logs. It it slow at all times? Or does it take a bit before it becomes slow? Or is just the internet speed slow?

http://extremetechsupport.com/threads/15547-Before-posting-for-Malware-Removal-help-WinXP-Vista-Win7-Win8-amp-Win8-1

 

-etavares

Posted

Hi

 

Couldn't get my internet to download so tried reverting system back to a previous date which seems to have fixed all the problems so you can close this thread. Thanks anyway for your attention.

Cheers

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