KenB Posted December 15, 2014 Posted December 15, 2014 are you referring to the burned disk and which one No Bob - I was referring to the SP1 file that you download The disks we have been working with from Digital River have Win7 on them. I was referring to the download file ( SP1 ) from here - click here KB976932 You can click on "Save As" and download to your Desktop if you don't have it on your system already. You will probably need to copy and print my previous instructions :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 16, 2014 Author Posted December 16, 2014 Hi Ken I have followed your very clear instructions from yesterday I may not have done a clean boot as I am not sure if what I did was right. I am still getting the failure after everything http://i85.photobucket.com/albums/k72/bob12a1/ken4_zps01366683.jpg Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 17, 2014 Posted December 17, 2014 This is, indeed, an odd one !! Other critical updates install ....just not SP1 ?? I may not have done a clean boot as I am not sure if what I did was right. Can we have another go at this as it could be other installed software interfering with the SP1 installation. You may wish to print this out. Start .....type in .....msconfig.exe .....ENTER Click on the "General" tab tick "Selective Startup" and remove the tick next to "Load Startup Items" Next click the "Services" tag Put a tick in the "Hide all Microsoft Services" box. Then click "Disable all" [ATTACH=CONFIG]1352.vB5-legacyid=2408[/ATTACH] Then click "OK" Restart your computer. Now try to install SP1 from the location where you have the file stored. Restart the computer. If all is OK you need to reset the system to "Normal" Start > type in ....msconfig.exe ...ENTER Under the "General" tag put a tick in "Normal Startup" then click on OK. Restart the computer. If you are unsuccessful again .....we could try a clean boot and disable Microsoft Services this time. Let's see how you get on. :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 17, 2014 Author Posted December 17, 2014 Ken Will do Again hope I am not using to much of your time bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 17, 2014 Posted December 17, 2014 Again hope I am not using to much of your time Not at all Bob :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted December 17, 2014 Posted December 17, 2014 Also ....another thought .... Open the Windows Update troubleshooter by clicking the Start button http://res2.windows.microsoft.com/resbox/en/windows%207/main/4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update. Give this a try Bob. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 18, 2014 Author Posted December 18, 2014 What do these mean [CabName] Cabinet1 = KB976933-LangsCab1.cab Cabinet2 = KB976933-LangsCab6.cab Cabinet3 = KB976933-LangsCab0.cab Cabinet4 = KB976933-LangsCab5.cab Cabinet5 = KB976933-LangsCab2.cab Cabinet6 = KB976933-LangsCab3.cab Cabinet7 = KB976933-LangsCab4.cab Cabinet8 = NestedMPPContent.cab Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 19, 2014 Posted December 19, 2014 Hi Bob They look like the installation files for SP1. The SP1 would have been a compressed file and then when it was placed on your system for installation The compressed file would have been arranged as a number of .cab files for installation. Are these the files you sent me? I didn't know why you had sent such a large file to me ...so I have not attempted to download it yet. Are these files on your system ? Did you try the "Fix problems with Windows Update" ...my last post ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 19, 2014 Author Posted December 19, 2014 (edited) Hi Bob They look like the installation files for SP1. The SP1 would have been a compressed file and then when it was placed on your system for installation The compressed file would have been arranged as a number of .cab files for installation. They are in the BIG file. Are these the files you sent me? I didn't know why you had sent such a large file to me ...so I have not attempted to download it yet. Are these files on your system ? Yes not important so leave for now glad we trans*** worked . Did you try the "Fix problems with Windows Update" ...my last post ? Yes Ken tried to no avail will give it another go today. Can you send me a link to ie 9 the ones I have tried wont down load. Edited December 19, 2014 by bob12a Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 19, 2014 Posted December 19, 2014 Hi Bob Try it from here - click here You want the 32 bit version where it says "Download at Author's Site" Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 19, 2014 Author Posted December 19, 2014 Hi Bob Try it from here - click here You want the 32 bit version where it says "Download at Author's Site" Thanks Ken worked fine Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 19, 2014 Posted December 19, 2014 Thanks Ken worked fine At least we can chalk that up as a success ...minor though it is :) Those SP1 .cab files can be removed if you wish. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted December 19, 2014 Posted December 19, 2014 One more thing re: SP1 ... There is a piece of software provided by Microsoft that actually blocks SP1 being installed on your system. If this is there ...then SP1 will not install. I doubt that it is - but it is worth checking. Start ....type in ....regedit .....ENTER Click the > next to each of the following ... HKey_Local_Machine > Software > Policies > Microsoft > Windows > WindowsUpdate DO NOT change anything please - just look. Is "Windows Update" there ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 19, 2014 Author Posted December 19, 2014 One more thing re: SP1 ... There is a piece of software provided by Microsoft that actually blocks SP1 being installed on your system. If this is there ...then SP1 will not install. I doubt that it is - but it is worth checking. Start ....type in ....regedit .....ENTER Click the > next to each of the following ... HKey_Local_Machine > Software > Policies > Microsoft > Windows > WindowsUpdate DO NOT change anything please - just look. Is "Windows Update" there ? as requested Ken did all above result http://i85.photobucket.com/albums/k72/bob12a1/ken4_zps1546edc5.jpg Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 19, 2014 Posted December 19, 2014 Hi Bob If you click on Windows Update - is "Do Not Allow SP" in the right hand side of the screen ? If it has a value of 1 then this is the cause of your problem. I doubt that this is the case ...but as I said ...it is worth checking :) EDIT: I have just checked my own Win 7 machine and "Windows Update" is not there when I follow that Registry route. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 20, 2014 Author Posted December 20, 2014 Hi Bob If you click on Windows Update - is "Do Not Allow SP" in the right hand side of the screen ? If it has a value of 1 then this is the cause of your problem. I doubt that this is the case ...but as I said ...it is worth checking :) EDIT: I have just checked my own Win 7 machine and "Windows Update" is not there when I follow that Registry route. Morning Ken This is what I see http://i85.photobucket.com/albums/k72/bob12a1/ken4_zps8b64dd53.jpg Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 20, 2014 Posted December 20, 2014 Hi Bob I didn't think you would have "Do not allow SP" on your system .....but it was worth looking :) I am now running out of ideas. I know you don't want to do a complete re-install. I will do some more digging :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 20, 2014 Author Posted December 20, 2014 Hi Bob I didn't think you would have "Do not allow SP" on your system .....but it was worth looking :) I am now running out of ideas. I know you don't want to do a complete re-install. I will do some more digging :) Thanks Ken again please dont waste any more of your time unless its down to curiosity.What I will do is right click and hide the "new updates are available" and live with it, its what I have been doing for the last few years, I am sure I can manage without IE11. It seems strange that this KB 976932 problem comes up all over the place if one searches google Tell whoever did them I Like the snowflakes Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 20, 2014 Posted December 20, 2014 Tell whoever did them I Like the snowflakes I cannot tell a lie .............it was me :) It is not a waste of time Bob ..... I would like to see an answer as much as you. Did IE9 install OK ? When you tried to install SP1 - did you get an error message or did it just hang ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Plastic Nev Posted December 20, 2014 Posted December 20, 2014 Sorry to interrupt chaps, however looking at the registry editor screen shot, it looks like you did not click on the Windows update, you clicked the one below it, can you go back and check that please Bob and make sure it is Windows update you click on and look at.. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
KenB Posted December 20, 2014 Posted December 20, 2014 You may be right Nev - well spotted. Bob could have clicked the wrong one ( WSDAPI ) and gone back to Windows Updates :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted December 20, 2014 Author Posted December 20, 2014 Sorry to interrupt chaps, however looking at the registry editor screen shot, it looks like you did not click on the Windows update, you clicked the one below it, can you go back and check that please Bob and make sure it is Windows update you click on and look at.. Nev. as requested and new image http://i85.photobucket.com/albums/k72/bob12a1/ken4_zpsa6312522.jpg Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted December 20, 2014 Author Posted December 20, 2014 I cannot tell a lie .............it was me :) I dont like them any more then:grouphug: It is not a waste of time Bob ..... I would like to see an answer as much as you. Did IE9 install OK ? No problems installed OK When you tried to install SP1 - did you get an error message or did it just hang ? error message 80004005 See my notes above. Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted December 20, 2014 Posted December 20, 2014 error message 80004005 You did say that earlier Bob .....thanks :) I will carry on looking ..... Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted December 20, 2014 Posted December 20, 2014 Have you tried SP1 since you installed IE9 ? Just a thought :) Also ....there is a "FixIt" here - click here Have you tried this ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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