Plastic Nev Posted January 27, 2015 Posted January 27, 2015 Just to help for information Bob & Ken Firstly, on my Windows 7 desktop, all I need to type in the search box is just, cmd I then get exactly the same as Ken showed, the small black CMD icon, but with cmd.exe, However on my Windows 7 laptop, like yours does Bob, and as kens screen shot, it only shows the black icon and cmd. There is no .exe, however a right click on it still produces the correct "Administrator: C:\windows\system32\cmd.exe" box. Also, the correct one to right click on is always the one at the top of the list as shown by Ken's screenshot, you may well see other cmd entries below it as either folders, images, text or similar, ignore them. Why one Windows 7 (Professional) on my desktop should show the .exe, yet the Windows 7 (Home premium) on my laptop doesn't, I don't know though it might be because one is pro, the other is home P. or it may even be due to different builds of Windows 7. I have come across this on other forums too when helping, and not yet found a reason for the differences. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
KenB Posted January 27, 2015 Posted January 27, 2015 Thanks Nev :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 28, 2015 Author Posted January 28, 2015 (edited) just seen nevs post from last night i have a laptop and a tablet only now as i can only log into bob2 if i try log in to original BF2010 it just stops after welcome sign white arrow on on a blue screen what would you like my next move to be will wait until i hear from thank you nev and ken Edited January 28, 2015 by bob12a Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 28, 2015 Posted January 28, 2015 i can only log into bob2 if i try log in to original BF2010it just stops after welcome sign Oh dear .... I was afraid that something like this may result. Can you boot up with Bob2 and have full use of the machine ? If so ....the original user account may be corrupt. If you can boot up with Bob2 ....do you see the Registry Backup on the desktop ? [ probably not :( ] Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 28, 2015 Author Posted January 28, 2015 If you can boot up with Bob2 ....do you see the Registry Backup on the desktop ? [ probably not :( you are correct no registry backup on bob2 also Iam using laptop for this answer Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 28, 2015 Posted January 28, 2015 Bob I am going to take a look at my Win7 machine to see where we can go from here. I will get back to you a.s.a.p. Iam using laptop for this answer Do you not have internet access using Bob2 on the Win 7 machine ? Outside chance .... Switch on .....constantly tap F8 about once per second ..... select "Last Known Good Configuration" from the list of options. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 28, 2015 Author Posted January 28, 2015 Bob I am going to take a look at my Win7 machine to see where we can go from here. I will get back to you a.s.a.p. NO PANIC YOUHAVE DONE MORE THAN YOUR FAIR SHARE Do you not have internet access using Bob2 on the Win 7 machine ? YES TO INTERNET ACCESS ON BOB2 READING AND ANSWERING IN BOB2 AT THIS MOMENT Outside chance .... Switch on .....constantly tap F8 about once per second ..... select "Last Known Good Configuration" from the list of options. TRIED THAT THIS MORNING NO LUCK BUT WILL TRY AGAIN Thanks Ken at the moment finding it easier to use lap top after sweeping the cobwebs of for info laptop has sp1 on it Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted January 28, 2015 Author Posted January 28, 2015 (edited) Thanks Ken at the moment finding it easier to use lap top after sweeping the cobwebs of for info laptop has sp1 on it more info all starts in safe mode using original BF2010 but no.. select "Last Known Good Configuration" from the list of options. more info in safe mode original BF2010 registry backup is visible as is all icons Edited January 28, 2015 by bob12a Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 28, 2015 Posted January 28, 2015 Hi Bob We are going to have to try restoring the registry backup that we made. Boot up in Safe Mode using you BF2010 account. Start ....type in ....regedit .....ENTER Click on File > Import > Desktop Scroll down to "Registrybackup" and click on it to highlight. Now click Open. This should install the backup. Hopefully everything will be back to normal. Try re-booting normally. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 Hi Bob We are going to have to try restoring the registry backup that we made. Boot up in Safe Mode using you BF2010 account. cannot get into safe mode goes to see my gmail to you Start ....type in ....regedit .....ENTER Click on File > Import > Desktop Scroll down to "Registrybackup" and click on it to highlight. Now click Open. This should install the backup. Hopefully everything will be back to normal. Try re-booting normally. trying start up repair message "windows cannot repair this computer automatically" bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 trying start up repair message "windows cannot repair this computer automatically" I got your Blue Screen image. Please confirm that you cannot access the Advanced Startup Options any more. [ by tapping F8 once per second after switching on ] If you CANNOT access the Advanced Startup please try the following: Put the Win7 disc that you have in your optical-drive, switch off - and restart to boot from the DVD. Watch for the “Press any key to boot from CD or DVD” message. On the "Install Windows" screen, make the appropriate selections for language, time, and keyboard, and then click “Next”. On the next screen, click “Repair Your Computer”. Do NOT click "Install now" Click “Next”. The “System Recovery Options” screen shown below will open. [ATTACH=CONFIG]1392.vB5-legacyid=2460[/ATTACH] 6. Select System Restore Select a date that is before we tried the .bat file fix - so before the 27th Let me know how you get on. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 I got your Blue Screen image. Please confirm that you cannot access the Advanced Startup Options any more. [ by tapping F8 once per second after switching on ] If you CANNOT access the Advanced Startup please try the following: Put the Win7 disc that you have in your optical drive, switch off - and restart to boot from the DVD. Watch for the “Press any key to boot from CD or DVD” message. On the "Install Windows" screen, make the appropriate selections for language, time, and keyboard, and then click “Next”. On the next screen, click “Repair Your Computer”. Do NOT click "Install now" Click “Next”. The “System Recovery Options” screen shown below will open. [ATTACH=CONFIG]2460[/ATTACH] 6. Select System Restore Select a date that is before we tried the .bat file fix - so before the 27th Let me know how you get on. Please confirm that you cannot access the Advanced Startup Options any more. [ by tapping F8 once per second after switching on ] that is correct cannot access am now trying your other instructions Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 I will be here all morning Bob .....check back regularly. :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 system restored successfully restored to 24/01/2015 this reply being sent from laptop main computer sitting win 7 disk in optical drive and all icons on monitor await your instructions Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 Hi Bob Take the disk out of the drive. all icons on monitor Shut down normally and try a re-start. The System Restore would have reverted your system settings [ registry ] to the date prior to the .bat "fix" Hopefully it will boot up normally now. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted January 29, 2015 Posted January 29, 2015 I am out for an hour or so Bob .....back soon :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 Hi Bob Take the disk out of the drive. Shut down normally and try a re-start. The System Restore would have reverted your system settings [ registry ] to the date prior to the .bat "fix" Hopefully it will boot up normally now. Booting up ok now thanks Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted January 29, 2015 Author Posted January 29, 2015 I am out for an hour or so Bob .....back soon :) and I am off for my kip dont get caught out in the snow:focus: if you still want to thanks Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 Booting up ok now thanks This is good to hear. :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 Is a DSM log any use to you Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 Is a DSM log any use to you Are you having problems - or does it seem to be OK now ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 29, 2015 Author Posted January 29, 2015 Are you having problems - or does it seem to be OK now ? No probs Ken all seems ok no sp1 though just wondered if a dsm log was any use to you for info is it snowing in liverpool Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 29, 2015 Posted January 29, 2015 Hi Bob No - no snow here on Wirral :) If all is OK you could try installing SP1 one last time from the Desktop. The .bat registry reset was a last resort - which I said earlier that I was reluctant to try. If the SP1 install does not work this time ( and I will not hold my breath ) then I cannot think of anything else to try. The only other way to get SP1 on your machine would be a complete re-install. [ I know you don't wish to do this :) ] Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
RandyL Posted January 30, 2015 Posted January 30, 2015 Ken; Do you think the stand alone installer would work if it was saved to the desktop and run from there. http://www.microsoft.com/en-us/download/details.aspx?id=5842 The Windows 7 32 bit file is windows6.1-KB976932-X86.exe (537.8 MB) The Windows 7 64 bit file is windows6.1-KB976932-X64.exe (903.2 MB) These will take a very long time to download. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
KenB Posted January 30, 2015 Posted January 30, 2015 Do you think the stand alone installer would work Hi Randy We have tried that. Bob has this on his desktop already. This thread is 275 posts and I think we have tried everything that I could think of and some that I got off the net. :) I have run out of ideas now. :( Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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