RandyL Posted January 30, 2015 Posted January 30, 2015 I thought you may have tried that. Sometime times things get so screwed up you have only one option left. Before a reinstall though there are many data files that should be backed up to external media. All pictures, movies, music, text files, pdf etc. Bookmarks or favorites depending on your browser. Contacts since this is Windows 7. Calendars if they can be exported. AppData folder if you have any games etc. where progress on games is saved. And if you have any third party software you need to save any files from them like photoshop PSD. The point is backup what is most important. Programs can't be backed up. They will need to be reinstalled. I wish I had more to offer. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
KenB Posted January 30, 2015 Posted January 30, 2015 Hi again Randy Thanks for the additional info. Bob is reluctant to re-install as he has software on his system that he needs - but no way of re-installing that. This is why we have persevered for so long. It looks as if we have come to a dead end - and nowhere to go :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
DSTM Posted January 30, 2015 Posted January 30, 2015 Hi Ken. I would like to know the software and version Bob is so worried about losing.Maybe we can sourse what he doesn't wan't to lose. Just about any software can be replaced with another that does the same job. There comes a time when Bob has to bite the bullet if there is no other alternative. I think you haved reached that point. Quote Confidence, is the feeling I get, moments before I stuff something up.
KenB Posted January 30, 2015 Posted January 30, 2015 Hi Bob Before we finish ... Just check that you have your A-V and Firewall turned on. [ I know we had these on and off a few times ] I suggest that you create a Restore Point - assuming that the system is running normally. Start > right click "Computer" > Properties Left side ......click on "System protection" > Create Give it a name > Click "Create" Now that you have Bob2 as a user ..... I suggest that you log on as Bob2 and backup the registry onto the Desktop as you did with your main account. Start > type in .....regedit .....ENTER Click on File > Export In the "Save In" box ...select the Desktop as the location Give it a name [ regbackup ] and click "Save" You will now have a backup on the Desktop of both accounts ............. just in case :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Ray1000 Posted January 30, 2015 Posted January 30, 2015 This is why we have persevered for so long. You can't fault the amount of effort that's been put into it ... Excellent work regardless of the result. Ray Quote
bob12a Posted January 31, 2015 Author Posted January 31, 2015 Thanks DSTM I will not be reninstalling any progs happy with what I have. Will work without sp1 rather than do that. Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted January 31, 2015 Author Posted January 31, 2015 You can't fault the amount of effort that's been put into it ... Excellent work regardless of the result. Ray Thanks for noticing Ray. Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted February 15, 2015 Author Posted February 15, 2015 %systemroot%\Logs\CBS\CheckSUR.log and CheckSUR.persist.log Guide me to the above please Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 15, 2015 Posted February 15, 2015 Hi Bob This should be C: > Windows > System32 > Logs If it isn't you can go to a command prompt and type ........ set systemroot ....... ENTER [ gap after set ] This will give you the path defined by %systemroot% Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted February 16, 2015 Author Posted February 16, 2015 Hi Bob This should be C: > Windows > System32 > Logs If it isn't you can go to a command prompt and type ........ set systemroot ....... ENTER [ gap after set ] This will give you the path defined by %systemroot% Thanks Sorted Ken. ====================== Just for Information The product key you entered appears to be for software that was pre-installed on a device. Please contact the device manufacturer for software recovery options. after entering product code above message. Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 17, 2015 Posted February 17, 2015 The product key you entered appears to be for software that was pre-installed on a device. Please contact the device manufacturer for software recovery options. after entering product code above message. What was this message from Bob ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted February 17, 2015 Author Posted February 17, 2015 What was this message from Bob ? I was trying out the disk we burned WITH SP1 ON just to see if I could get any where got as far as being asked to in put product key (25 charters) no problems entering it but but ended up with the message I sent you for info. Now trying to see if Medion will help not easy to find the right addi waiting for a reply from Medion unofficial forum. BFN Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 17, 2015 Posted February 17, 2015 no problems entering it but but ended up with the message Hi Bob I assume that the Product Code you used was the one from the sticker on the case ? It goes without saying that it needs to be typed in correctly. Zero and letter "O" are a known problem. It could be that the repair was looking for installed SP1 and didn't find it. The original tutorial stated that it had to be like-for-like. By the way - Micro-soft have removed this option now. If you wanted to download a Win-7 Home ISO it looks as if you would have to pay for it !! Look after those disks Bob :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted February 18, 2015 Posted February 18, 2015 Hi Bob I had an on-line chat with M$oft Tech Support ......... everything they suggested we have tried apart from this ( I think ) click here It is worth a try. Run the FixIt then try installing SP1 from your desktop file. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted February 18, 2015 Author Posted February 18, 2015 tried it all Ken we had tried the fixits also tried by hand cut and pasted still no good Thanks for spending time with MS Microsoft Windows [Version 6.1.7600] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>net stop bits The Background Intelligent Transfer Service service is stopping.. The Background Intelligent Transfer Service service was stopped successfully. C:\Windows\system32>net stop wuauserv The Windows Update service is stopping. The Windows Update service could not be stopped. C:\Windows\system32>net stop appidsvc The Application Identity service is not started. More help is available by typing NET HELPMSG 3521. C:\Windows\system32>NET HELPMSG 3521 The *** service is not started. C:\Windows\system32>net stop cryptsvc The Cryptographic Services service is stopping.. The Cryptographic Services service was stopped successfully. C:\Windows\system32>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Do wnloader\qmgr*.dat" C:\Windows\system32>Ren %systemroot%\SoftwareDistribution SoftwareDistribution.b ak Access is denied. C:\Windows\system32>Ren %systemroot%\system32\catroot2 catroot2.bak C:\Windows\system32>sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSW RPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) [sC] SetServiceObjectSecurity SUCCESS C:\Windows\system32>sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDC LCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) [sC] SetServiceObjectSecurity SUCCESS C:\Windows\system32>cd /d %windir%\system32 C:\Windows\system32>regsvr32.exe atl.dll C:\Windows\system32>regsvr32.exe urlmon.dll C:\Windows\system32>regsvr32.exe mshtml.dll C:\Windows\system32>regsvr32.exe shdocvw.dll C:\Windows\system32>regsvr32.exe browseui.dll C:\Windows\system32>regsvr32.exe jscript.dll C:\Windows\system32>regsvr32.exe vbscript.dll C:\Windows\system32>regsvr32.exe scrrun.dll C:\Windows\system32>regsvr32.exe msxml.dll C:\Windows\system32>regsvr32.exe msxml3.dll C:\Windows\system32>regsvr32.exe msxml6.dll C:\Windows\system32>regsvr32.exe actxprxy.dll C:\Windows\system32>regsvr32.exe softpub.dll C:\Windows\system32>regsvr32.exe wintrust.dll C:\Windows\system32>regsvr32.exe dssenh.dll C:\Windows\system32>regsvr32.exe rsaenh.dll C:\Windows\system32>regsvr32.exe gpkcsp.dll C:\Windows\system32>regsvr32.exe sccbase.dll C:\Windows\system32>regsvr32.exe slbcsp.dll C:\Windows\system32>regsvr32.exe cryptdlg.dll C:\Windows\system32>regsvr32.exe oleaut32.dllregsvr32.exe ole32.dll C:\Windows\system32>regsvr32.exe ole32.dll C:\Windows\system32>regsvr32.exe shell32.dll C:\Windows\system32>regsvr32.exe initpki.dll C:\Windows\system32>regsvr32.exe wuapi.dll C:\Windows\system32>regsvr32.exe wuaueng.dll C:\Windows\system32>regsvr32.exe wuaueng1.dll C:\Windows\system32>regsvr32.exe wucltui.dll C:\Windows\system32>regsvr32.exe wups.dll C:\Windows\system32>regsvr32.exe wups2.dll C:\Windows\system32>regsvr32.exe wuweb.dll C:\Windows\system32>regsvr32.exe qmgr.dll C:\Windows\system32>regsvr32.exe qmgrprxy.dll C:\Windows\system32>regsvr32.exe wucltux.dll C:\Windows\system32>regsvr32.exe muweb.dll C:\Windows\system32>regsvr32.exe wuwebv.dll C:\Windows\system32>netsh winsock reset Sucessfully reset the Winsock Catalog. You must restart the computer in order to complete the reset. C:\Windows\system32>netsh winhttp reset proxy Current WinHTTP proxy settings: Direct access (no proxy server). C:\Windows\system32>net start bits The Background Intelligent Transfer Service service is starting. The Background Intelligent Transfer Service service was started successfully. C:\Windows\system32>net start wuauserv The Windows Update service is starting. The Windows Update service was started successfully. C:\Windows\system32>net start appidsvc The Application Identity service is starting. The Application Identity service was started successfully. C:\Windows\system32> Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 18, 2015 Posted February 18, 2015 Hi Bob I will take a look at the log tomorrow ( remind me please :) ) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted February 19, 2015 Author Posted February 19, 2015 Admins you may close this thread I have decided to stop I have had so much help its unbelievable. Thanks everyone Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
Plastic Nev Posted February 19, 2015 Posted February 19, 2015 Hi Bob, as usual with forums such as this, we don't actually close a thread or delete it as the information in it may be useful for someone else. All we do is mark a thread as solved when the problem has been solved. In this case we can't even do that unfortunately. Also, at some time in the future, someone may find and post an answer that does work, so it will be left alone now, as a just in case. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
bob12a Posted February 19, 2015 Author Posted February 19, 2015 Thanks Nev for the information. I feel so much more confident on the PC after the run around. Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 19, 2015 Posted February 19, 2015 I feel so much more confident on the PC after the run around. Bob,to your credit, you have covered far more than the vast majority of PC users ever will. Congratulations for sticking with it for so long - it is just a pity that, after all this time, we didn't find a solution :( Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Armageddon Posted February 20, 2015 Posted February 20, 2015 Hi KenB , Bob Sorry for butting in was just wondering , could a non-destructive recovery be done using the recovery on the HDD , thus keeping files etc in place , then updating to SP1 as normal Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
bob12a Posted February 20, 2015 Author Posted February 20, 2015 Hi KenB , Bob Sorry for butting in was just wondering , could a non-destructive recovery be done using the recovery on the HDD , thus keeping files etc in place , then updating to SP1 as normal No need to be sorry. Will let Ken answer this. Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted February 20, 2015 Posted February 20, 2015 Hi Armageddon "Butting in" .....No problem at all - any ideas at this stage are better than the ones I have :) could a non-destructive recovery be done using the recovery on the HDD We have tried a "Repair Install" using a Disk that Bob has [ this didn't come with the machine ] and also with an ISO that we downloaded from Digital River. It may be worth a try. Would you like to guide Bob through the process as it is your idea ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Armageddon Posted February 20, 2015 Posted February 20, 2015 Hi Bob I will be happy to walk you through this , a couple of questions though. 1, Just incase are you 100% certain your pictures etc are backed up ? 2, Doing this will retain all your data in the C:/ users folder , so for example C;/users/bob/pictures will be safe. Right on to running the recovery itself , firstly make sure usb sticks and drives etc are unplugged before commencing , then follow this set of instructions Switch on the PC. Press the corresponding key when you see the message "Press F11 to run recovery" or "Press F12 to run recovery". After a few seconds, the message "Windows is loading files" will appear. Wait until the files are loaded. The "Power Recover" menu will then appear. Select the language of the restoration menu. Click on "Next". You may now choose between two forms of restoration: Restore to HDD – no backup of user data All data on the PC are irretrievably erased, restoring delivery condition. Restore to HDD – with backed up user data (This is the one you need) Delivery condition is restored and all user data under C:\User are preserved. Warning! When using the option with backed up user data, the restoration procedure takes a long time. Data are only preserved if they are located in the C:\user folder. Click on Next and follow the further instructions, which will appear on the screen, to restore the Computer . Any further questions Bob or if I can explain further please give me or any of the team a shout. Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Armageddon Posted February 20, 2015 Posted February 20, 2015 Sorry for the messed up layout FF is having issues rendering web pages Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
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