KenB Posted January 10, 2015 Posted January 10, 2015 Thanks for the link Bob. Do you have KB2620704 on your system. ( Windows update ) ? click here Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 10, 2015 Author Posted January 10, 2015 Thanks for the link Bob. Do you have KB2620704 on your system. ( Windows update ) ? click here YHGM sorry for delay Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 10, 2015 Posted January 10, 2015 You have confirmed that it is on your system ( email ) since 2011 The reason I asked was the author of the article linked to wrote ... After spending a lot of time I finally narrowed the problem down to one particular update, KB 2620704. He couldn't get this to install. He also said that he tried The Update Readiness Tool Windows Update offered me a new update called System Update Readiness Tool We have tried this too. One useful piece of information - the System Readiness Tool produces a log. Take a look here please and see if a log exists: C:\ > Windows > logs > cbs > checksur.log If it is there it should be able to open with Notepad. Post it here please. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 10, 2015 Author Posted January 10, 2015 You have confirmed that it is on your system ( email ) since 2011 The reason I asked was the author of the article linked to wrote ... He couldn't get this to install. He also said that he tried The Update Readiness Tool We have tried this too. One useful piece of information - the System Readiness Tool produces a log. Take a look here please and see if a log exists: C:\ > Windows > logs > cbs > checksur.log If it is there it should be able to open with Notepad. Post it here please. ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 12.0 2014-12-28 15:21 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 1769 No errors detected Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 10, 2015 Posted January 10, 2015 Hi Bob Thanks for that log - it doesn't show any errors which is very confusing especially as we cannot install a major update, No errors detected I have reviewed the thread and noted the significant details below: error code 80004005 Burned ISO of Win7 Digital River with SP1 - post #12 Confirmed photos etc backed up - post #13 Drivers backed up - post #16 625 GB free disk space - post #26 Burned ISO of Win 7 without SP1 - post #30 Tried Repair Install ( failed ) post #36 Tried using ISO with SP1 this failed too - post #45 Checked to see if SP1 was on system already - post #47 Disk Cleanup / CCleaner / TFC System Update Readiness Tool Stopped the Windows Updater Service Clean Boot Disabled AV and Firewall Tried SP1 again ( failed ) ...................................all at post #49 Tried Troubleshooter - post #59 Installed IE9 - post #61 Checked Registry for "Do not Allow SP" ....confirmed not there - post #66 Tried the FixIt .......... post #78 SP1 saved to Desktop - post #81 New update error 80010108 - post #84 Tried disable AV and Firewall again - restart x2 ...tried SP1 from desktop - original error - post #89 Downloaded and run MiniToolbox ...error log - post #91 ****Asked to run sfc /scannow .....not sure if this was done. **** Removed IE9 / MSE / Microsoft .net Framework ( not requested ) - post #97 Tried installing SP1 again - log from MiniToolbox ( no info really ) ...post #100 Stopped Windows Update Service / Deleted files from Datastore / tried SP1 again - post #102 10 updates found and updated ?? Tried again with WUS off ...still the same error - post #104 EONENERGYFIT keeps appearing in the error logs. Tried to remove ENERGYFIT with Revo Uninstaller ..... not listed - post #106 SQL Server removed / tried SP1 install in Safe Mode with AV disabled ....error - post #113 .net Framework confirmed as re-installed - post #113 Bob found a Registry Fix that we have not tried yet - post #115 Windows Live Essentials uninstalled ( not requested ) - post #120 Windows Mail confirmed as not enabled - post #122 sfc /scannow run with log - post #131 lots of errors fixed / tried SP1 again .....error post #131 checkdsk /f run ....tried SP1 again ....error - post#140 Revo Pro suggested that SP1 was not compatible ( via email ) - post #141 Msxml4.dll removed at Bob's request - post #148 Bob found an article with suggested fix - post #150 KB2620704 confirmed as installed - post #152 Reviewed System Readiness Tool log ( no errors ) - post #154 =========================== Let's run the System Update Readiness Tool again and go to the new log and see if it is the same. click here Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 10, 2015 Author Posted January 10, 2015 Will do it all tomorrow and a big thank you Ken nite bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 10, 2015 Posted January 10, 2015 Just seen our visitors off - g'night Bob Let me know how you get on ...........................tomorrow ! Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 11, 2015 Author Posted January 11, 2015 Ken you have gone beyond helping me by producing the list of what we have done so far thank you I wonder how many members are wondering if you and I are ever going to find a solution looks like many many other people have thrown the towel including microsoft ================================================================== Tried this twice click here still same error/failure Let's run the System Update Readiness Tool again and go to the new log and see if it is the same. click here MiniToolBox by Farbar Version: 30-11-2014 Ran by BF2010 (administrator) on 11-01-2015 at 10:51:27 Running from "C:\Users\BF2010\Downloads" Microsoft Windows 7 Home Premium (X86) Boot Mode: Normal *************************************************************************** ========================= Event log errors: =============================== Application errors: ================== Error: (01/11/2015 10:32:47 AM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver Error: (01/10/2015 09:18:04 PM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 03:58:43 PM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver Error: (01/09/2015 11:17:43 AM) (Source: Application Error) (User: ) Description: Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d6878c3 Faulting module name: tquery.dll, version: 7.0.7600.16808, time stamp: 0x4dc0db11 Exception code: 0xc0000005 Fault offset: 0x000a4de1 Faulting process id: 0x7e4 Faulting application start time: 0xExplorer.EXE0 Faulting application path: Explorer.EXE1 Faulting module path: Explorer.EXE2 Report Id: Explorer.EXE3 Error: (01/09/2015 09:04:25 AM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 08:01:34 AM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 07:59:16 AM) (Source: Application Hang) (User: ) Description: The program MailWasherPro.exe version 2013.7.4.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: e70 Start Time: 01d02bdc7aea636e Termination Time: 20 Application Path: C:\Program Files\FireTrust\MailWasher\MailWasherPro.exe Report Id: Error: (01/09/2015 07:14:46 AM) (Source: Application Error) (User: ) Description: Faulting application name: MailWasherPro.exe, version: 2013.7.4.0, time stamp: 0x54375335 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x1390 Faulting application start time: 0xMailWasherPro.exe0 Faulting application path: MailWasherPro.exe1 Faulting module path: MailWasherPro.exe2 Report Id: MailWasherPro.exe3 Error: (01/09/2015 07:14:43 AM) (Source: .NET Runtime) (User: ) Description: Application: MailWasherPro.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00000000 Error: (01/08/2015 08:00:08 PM) (Source: EventSystem) (User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver System errors: ============= Error: (01/11/2015 10:41:33 AM) (Source: Service Control Manager) (User: ) Description: The Windows Search service hung on starting. Error: (01/11/2015 10:34:44 AM) (Source: Service Control Manager) (User: ) Description: The Windows Update service did not shut down properly after receiving a preshutdown control. Error: (01/11/2015 09:56:42 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Windows 7 Service Pack 1 (KB976932). Error: (01/11/2015 09:10:20 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Windows 7 Service Pack 1 (KB976932). Error: (01/11/2015 07:10:18 AM) (Source: Service Control Manager) (User: ) Description: The Windows Search service hung on starting. Error: (01/10/2015 09:23:30 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Windows 7 Service Pack 1 (KB976932). Error: (01/10/2015 04:00:19 PM) (Source: Service Control Manager) (User: ) Description: The Windows Search service hung on starting. Error: (01/10/2015 08:05:22 AM) (Source: Service Control Manager) (User: ) Description: The Windows Search service hung on starting. Error: (01/10/2015 07:15:00 AM) (Source: Service Control Manager) (User: ) Description: The Windows Search service hung on starting. Error: (01/09/2015 04:03:21 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Windows 7 Service Pack 1 (KB976932). Microsoft Office Sessions: ========================= Error: (01/11/2015 10:32:47 AM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver Error: (01/10/2015 09:18:04 PM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 03:58:43 PM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver Error: (01/09/2015 11:17:43 AM) (Source: Application Error)(User: ) Description: Explorer.EXE6.1.7600.167684d6878c3tquery.dll7.0.7600.168084dc0db11c0000005000a4de17e401d02beb85c8772fC:\Windows\Explorer.EXEC:\Windows\system32\tquery.dll214ecb75-97f1-11e4-80d1-40618695167e Error: (01/09/2015 09:04:25 AM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 08:01:34 AM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{5C70CD3A-8913-4D93-94F7-79182EF1B930}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver Error: (01/09/2015 07:59:16 AM) (Source: Application Hang)(User: ) Description: MailWasherPro.exe2013.7.4.0e7001d02bdc7aea636e20C:\Program Files\FireTrust\MailWasher\MailWasherPro.exe Error: (01/09/2015 07:14:46 AM) (Source: Application Error)(User: ) Description: MailWasherPro.exe2013.7.4.054375335unknown0.0.0.000000000c000000500000000139001d02bdbc0f3c0cbC:\Program Files\FireTrust\MailWasher\MailWasherPro.exeunknown303271b4-97cf-11e4-9fd4-40618695167e Error: (01/09/2015 07:14:43 AM) (Source: .NET Runtime)(User: ) Description: Application: MailWasherPro.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00000000 Error: (01/08/2015 08:00:08 PM) (Source: EventSystem)(User: ) Description: 80070005EventSystem.EventSubscription{60042969-6CCA-46CD-81D4-22A056C989F3}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StartScreenSaver CodeIntegrity Errors: =================================== Date: 2014-10-27 08:32:59.609 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.609 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.609 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.593 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.593 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.593 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.577 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.562 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.562 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system. Date: 2014-10-27 08:32:59.546 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system. ========================= Minidump Files ================================== No minidump file found **** End of log **** Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 11, 2015 Posted January 11, 2015 Ken you have gone beyond helping me by producing the list of what we have done so far thank you You are welcome Bob :) The MiniToolbox log shows nothing related. Can you take a look here again please C:\ > Windows > logs > cbs > checksur.log Post the log and let's see if there are any changes from last time :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 11, 2015 Author Posted January 11, 2015 You are welcome Bob :) The MiniToolbox log shows nothing related. Can you take a look here again please C:\ > Windows > logs > cbs > checksur.log Post the log and let's see if there are any changes from last time :) ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-01-11 11:14 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 1456 No errors detected Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 11, 2015 Posted January 11, 2015 No errors detected It was worth a try Bob :) OK - try this: Start > type in ......services.msc ......ENTER Scroll down and find "Windows Update" > right click on it > Stop Navigate to .... C > Windows > SoftwareDistribution Right click on "Software Distribution" > Rename Make it SoftwareDistribitionOld Now disable Nod32 and your Firewall. Go to the SP1 file on the Desktop and try installing SP1 from there. =============== You must now go back to C > Windows > SoftwareDistributionOld and right click on it > Rename Change this back to SoftwareDistribution Now Start > type in ....services/msc ...ENTER Go back to "Windows Update" .....right click on it .....Start. ==================== How did you get on ? If SP1 failed ...was it at the same point ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 12, 2015 Author Posted January 12, 2015 It was worth a try Bob :) OK - try this: Start > type in ......services.msc ......ENTER Scroll down and find "Windows Update" > right click on it > Stop then got error 1053 went no further (gmailed you) Navigate to .... C > Windows > SoftwareDistribution Right click on "Software Distribution" > Rename Make it SoftwareDistribitionOld Now disable Nod32 and your Firewall. Go to the SP1 file on the Desktop and try installing SP1 from there. =============== You must now go back to C > Windows > SoftwareDistributionOld and right click on it > Rename Change this back to SoftwareDistribution Now Start > type in ....services/msc ...ENTER Go back to "Windows Update" .....right click on it .....Start. ==================== How did you get on ? If SP1 failed ...was it at the same point ? got as far as stop then got error 1053 went no further (gmailed you) Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 12, 2015 Posted January 12, 2015 got as far as stop then got error 1053 Did this error pop up straight away ....or was it after 30 seconds or so ? Please try stopping the Windows Update service again. If you get the same error we can make a change to the Registry ..............if you are happy to do this? It could be that the request "timed out" ....in other words the service is given a time period by Windows in which to respond. If it has not responded in this time period then you would get this error. Usually the time period is 30 seconds - which should be ample time. Do this for me please... ( if you are happy changing the registry ) Start > type in .....regedit .....ENTER Click the > next to each of the following ..... HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control Now right click in the blank space on the right side > New > DWORD ...........it may say DWORD 32bit The Name box will be highlighted ...type in ServicesPipeTimeout ..then click out of the box Now right click on "ServicesPipeTimeout" > click on "Modify" Put a check against "Decimal" ......the default will be "Hexadecimal" Now type in 180000 ........ that is 18 and 4 zeros ..... and click OK. This now changes the default from 30 seconds to 180 seconds. You need to restart for the changes to take effect. If you are unsure about anything then please ask. Do not make changes to anything else. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 12, 2015 Author Posted January 12, 2015 happy to follow your instructions re registery Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 12, 2015 Posted January 12, 2015 Try stopping the service again before we make edits to the registry :) Did the original error pop up after a time period ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 12, 2015 Author Posted January 12, 2015 about 30 sec off to lunch bfn Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
bob12a Posted January 12, 2015 Author Posted January 12, 2015 about 30 sec Just tried again error 1053 no longer showing now going to run sp1 again now off for rest time chat later and thanks for everything Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 12, 2015 Posted January 12, 2015 Hi Bob Just tried again error 1053 no longer showing I assume that you are now working through post #161 ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 12, 2015 Author Posted January 12, 2015 Did this error pop up straight away ....or was it after 30 seconds or so ? TIME NOW 3PM Please try stopping the Windows Update service again. TRIED AGAIN NO LONGER SHOWING If you get the same error we can make a change to the Registry ..............if you are happy to do this? It could be that the request "timed out" ....in other words the service is given a time period by Windows in which to respond. If it has not responded in this time period then you would get this error. Usually the time period is 30 seconds - which should be ample time. Do this for me please... ( if you are happy changing the registry ) Start > type in .....regedit .....ENTER Click the > next to each of the following ..... HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control FOUND THERE IS ALSO A CurrentControlSet01 CurrentControlSet02 Now right click in the blank space on the right side > New > DWORD ...........it may say DWORD 32bit The Name box will be highlighted ...type in ServicesPipeTimeout ..then click out of the box CREATED Now right click on "ServicesPipeTimeout" > click on "Modify" Put a check against "Decimal" ......the default will be "Hexadecimal" Now type in 180000 ........ that is 18 and 4 zeros ..... and click OK. 15000 NOW CHANGED TO 180000 This now changes the default from 30 seconds to 180 seconds. You need to restart for the changes to take effect. DONE RERUN SP1 SAME ERROR If you are unsure about anything then please ask. Do not make changes to anything else. Thanks Ken had my kip (heart routine) Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 12, 2015 Posted January 12, 2015 15000 NOW CHANGED TO 180000 Odd - this is 15 seconds The default is 30 seconds ......this must have been changed in the past. Did you alter the 15000 by right clicking on the existing ServicesPipeTimeout and Modify the 15000 to 180000 ? SAME ERROR Mmmm ....I can't say I am surprised. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 12, 2015 Author Posted January 12, 2015 Odd - this is 15 seconds The default is 30 seconds ......this must have been changed in the past. I cant help you there Did you alter the 15000 by right clicking on the existing ServicesPipeTimeout and Modify the 15000 to 180000 ? yes should have said so Mmmm ....I can't say I am surprised. closing down now chat tomorrow and thanks again Bob Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 12, 2015 Posted January 12, 2015 chat tomorrow and thanks again You are welcome Bob .... it is 11-15 pm here ....I will leave this until tomorrow too :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
bob12a Posted January 14, 2015 Author Posted January 14, 2015 Please make this a sticky for me BOB http://windows.microsoft.com/en-us/windows/lifecycle Note the help for sp1 expires in 2020[?] pity Msoft dont solve the present > KB 976932/error 40004005 Quote Bob(bob12a)My 3D pictures need red cyan glasses to viewmedion MD8855,Win 7 IE8, Firefox/3, Avast,MS security essentials, NERO 9,malware bytes.Mailwasher pro ,6.54,Roboform,spybot S&D 1.6, Canon ixus 860 X 2,PS CS5
KenB Posted January 14, 2015 Posted January 14, 2015 Please make this a sticky for me BOB Hi Bob Please post it as a new topic and I will make it a sticky ....with no replies allowed :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted January 15, 2015 Posted January 15, 2015 I have not forgotten you Bob - I have been busy these last few days. Can you see if you can navigate to this please: [ I am on Win 8.1 atm ] C:\Program Files\Windows Resource Kits\Tools I am looking at post #115 and the registry fix. I will need to check this out a bit further for you before we try it. I suspect that SubInAcl will need to be installed first. If "Windows Resource Kits" is not there download and install SubinAcl from here - click here This says that it is for XP .... but I hope it will be OK. I have seen some with Win7 say that it does not work for them ....and others it does. [ Probably needs SP1 !! :) ] Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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