[Inactive] Adware on Firefox and now Chrome but never IE ??

[portoman]

Hi

 

I started using Firefox last year but then all these adverts suddenly appeared - I would go to a site and there would be pop ups, ads in the middle of the screen etc. I did malware search etc but it made no difference. So I had to uninstall Firefox. So I installed Chrome instead. Now the same thing has happened. But it has never happened with Internet Explorer. Why. and what can I do ?

 

Thanks in advance.

[seedy21]

Hello portoman

 

I'm Seedy21 and I will be helping you with your issues.

 

Please note the following information about the malware forum:

 

 

 

• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by me
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  
• Please reply within 48 hours, if you are going to be away for longer please let us know or the topic will be closed for been inactive
  
• If you are using Cracked or Illegal software your thread will be closed
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close.
  

 

Download http://www.imgdumper.nl/uploads6/51a612a8b2bc1/51a612a8b27e2-Zoek.png zoek.exe from here: http://hijackthis.nl/smeenk/ and save it to your Desktop.

 

 

• Close/disable all anti virus and anti malware programs so they do not interfere with the download or execution of Zoek.exe
  You can find instructions how to disable your security applications >>Here<< or >>Here<<
  
• Double click zoek.exe to start the program.
  
• Copy and paste the following script in the code box:
  
• Note: This script is written for usage on this users computer, do not use it on another computer even if the problems are similar !
  

 

installer-list;
emptyfolderscheck;
skipfix-iedefaults; 
skipstartpage-ffdefaults;
startupall;
drivers-services-list;
standardsearch;

 

 

• Close any open browsers.
  
• Click the "Run script" button and wait patiently.
  
• When finished the logfile will be opened in notepad.
  
• If a reboot is needed the logfile will be opened after reboot.
  
• The zoek-results.log can also be found on your systemdrive (normally C:\).
  
• Please post the logfile for further review in your next reply
  

[portoman]

Well yes I downloaded and ran the program but all it did was shut down my computer. I tried it twice.

 

 

 

 

 

Hello portoman

 

I'm Seedy21 and I will be helping you with your issues.

 

Please note the following information about the malware forum:

 

 

 

• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by me
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  
• Please reply within 48 hours, if you are going to be away for longer please let us know or the topic will be closed for been inactive
  
• If you are using Cracked or Illegal software your thread will be closed
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close.
  

 

Download http://www.imgdumper.nl/uploads6/51a612a8b2bc1/51a612a8b27e2-Zoek.png zoek.exe from here: http://hijackthis.nl/smeenk/ and save it to your Desktop.

 

 

• Close/disable all anti virus and anti malware programs so they do not interfere with the download or execution of Zoek.exe
  You can find instructions how to disable your security applications >>Here<< or >>Here<<
  
• Double click zoek.exe to start the program.
  
• Copy and paste the following script in the code box:
  
• Note: This script is written for usage on this users computer, do not use it on another computer even if the problems are similar !
  

 

installer-list;
emptyfolderscheck;
skipfix-iedefaults; 
skipstartpage-ffdefaults;
startupall;
drivers-services-list;
standardsearch;

 

 

• Close any open browsers.
  
• Click the "Run script" button and wait patiently.
  
• When finished the logfile will be opened in notepad.
  
• If a reboot is needed the logfile will be opened after reboot.
  
• The zoek-results.log can also be found on your systemdrive (normally C:\).
  
• Please post the logfile for further review in your next reply
  

[seedy21]

Hi portoman

 

 

Well yes I downloaded and ran the program but all it did was shut down my computer. I tried it twice.

 

Hmm how odd, can you confirm you disabled your Anti-virus before running the tool?

 

Is there a Log called zoek-results.log on your C Drive?If so can you post the contents of the log in your next reply.

 

 

Note:

There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

 

If you are unsure what you're system bit type is..... click Here for help.

 

For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

 

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

 

 

• Double-click the downloaded icon to run the tool.
   
  http://img.photobucket.com/albums/v708/starbuck50/frsticon_zpsdc3cbdc3.png
  
• When the tool opens click Yes to disclaimer.
   
  http://img.photobucket.com/albums/v708/starbuck50/frstdis_zps7f598f12.png
  
• Press Scan button.
   
  http://img.photobucket.com/albums/v708/starbuck50/newfrst_zpsa63ffa3d.png
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  
• The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.