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Posted

Hi

Is this a brand new machine ?

 

When you say it shuts down ...........does this happen when he is working on it .....or is it idle ?

 

After a while ......... how long is this ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Hi, so when it is plugged into the mains via the power supply/charger it is OK, however once removed from the power supply/charger it soon fails, is that correct?

It could well be as Ken mentioned that it is the power saving mode.

 

However being a second hand laptop it could also be a near dead battery. Laptop batteries don't last for ever, they will only take so many charge and discharge cycles. Add to that if the previous owner kept the power on it all the time, that tends to shorten the life of the battery even quicker.

 

Nev.

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Posted

Hi George

 

Looks like a dead battery as Nev suggested. :(

 

Is there an LED to indicate that the battery is charging ?

A replacement battery for that would be about £55

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted

Hi George

If the charging LED is on .....but nothing in the battery then I think you can assume that the battery is scrap.

 

I am using a Win 8.1 laptop at the moment and the battery life is less than an hour .....and getting less.

 

With any laptop the battery life is finite.

The older it is the shorter the time that it will run off the battery.

It is exactly the same with a car battery.

They die when they are 5 - 6 years old and need replacing otherwise they let you down :(

 

A local tech may be able to test it for you for a small fee.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

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