marlew Posted January 27, 2015 Posted January 27, 2015 Hi, I have today replaced the faulty keyboard on my Samsunng R530 laptop. I am very coonfident it has been installled correctly. It works fiine at the inniitial login sscreen. I can type my password using the keyboard withhout aany problem at aall. Howeverr, oncce I enter the maain dessktop and attemp tto type uusing the keyboard no characters appear (be itt a search field, word doc, google etc). It is as thoughh the keyboard has beeen disabled at the desktop. Like I ssay it wwoorkss fine at the loggin sstage. Any thoughts or aadvicce? I'mm haaviing tto type using the onscreen kkeeeyboarrd - plleease exxccusse anyy eerrrorrs. Thaanks Mark Quote
KenB Posted January 27, 2015 Posted January 27, 2015 Hi and welcome to ExTS I have deleted your other post as it was exactly the same as this one ....no need to post twice :) As a work-around ....do you have a USB keyboard that you can try ? If you boot up in Safe Mode ....does your keyboard work then ? Switch on and constantly tap F8 about once per second [ this doesn't work with Win 8 ] Select Safe Mode from the list of options. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
marlew Posted January 27, 2015 Author Posted January 27, 2015 Hi, I was not sure which category to post unnder. No, the keyboard does not work in safe mode either. It does however worrk when I presss the f8 key, return etc to actiivate the safe mode. The on screen keyboard always pops up when I enter safe mode or the desktop normal. It is llike once I enter the keyboard is deactivated. Most frustrating. Quote
KenB Posted January 27, 2015 Posted January 27, 2015 Boot up normally ... Start > type in ......devmgmt.msc ...... hit ENTER [ don't leave the dot out ] Click the > next to keyboards .... 1. Are there any yellow exclamation marks or red Xs ? 2. What is listed there ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
marlew Posted January 27, 2015 Author Posted January 27, 2015 No exclamation marks or red Xs. Just 'standard ps/2 keyboard' Quote
KenB Posted January 27, 2015 Posted January 27, 2015 PS2 keyboard ?? This is the old - round socket type that plugs into the back of a desktop machine for instance. It is external - not an integrated laptop keyboard Try this first: Switch off. Unplug the mains adapter. Take the battery out. Hold the On / Off button in for 30 seconds. Replace the battery and mains adapter ( if you normally have this connected ) Boot up and test keyboard. ================== If the above doesn't help ....... Right click on the device [ in device manager ] > uninstall. Re-boot the machine. Windows should find the device and install the drivers for it. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
marlew Posted January 27, 2015 Author Posted January 27, 2015 I tried the above exactly as you suggeested. No change. I have alsso tried uninstalling the driver in PS/2 proppertties. It promptss mee to restart to completee uuuniinstall. At restart it is still there. i am at my wits end. Quote
marlew Posted January 27, 2015 Author Posted January 27, 2015 Tried uninstalling again. It would appear to automatically installl the ps2 driver at start up? Quote
KenB Posted January 27, 2015 Posted January 27, 2015 Hi Try re-setting the BIOS to defaults This article explains - click here As this is a laptop you need to try the first option - hopefully your BIOS will have an option to reset defaults. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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