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Posted

Hi Roy,

 

Assuming you are receiving an uninterrupted, reasonable broadband signal.

 

You could try deleting it in Control Panel > Programs and Features and downloading it again.

 

I used Firefox for a while then changed over to Chrome which seems to work quite well.

 

The process for removing a program in Windows 8 is shown here http://www.dummies.com/how-to/content/add-or-remove-programs-in-windows-8.html

 

 

Ray

Posted

Hi

 

You could try a different browser - other than F-Fox.

Chrome for instance.

If this doesn't drop out then your problem lies with F-Fox.

 

It could also be your router.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted
What version of Firefox are you running?

I'm running Firefox 35.0.1 on this Win8.1 system and have no problems.

 

This is the version I am runnining.

Posted
Hi Roy,

 

Assuming you are receiving an uninterrupted, reasonable broadband signal.

 

You could try deleting it in Control Panel > Programs and Features and downloading it again.

 

I used Firefox for a while then changed over to Chrome which seems to work quite well.

 

The process for removing a program in Windows 8 is shown here http://www.dummies.com/how-to/content/add-or-remove-programs-in-windows-8.html

 

 

Ray

 

I actually moved over from Google Chrome to Firefox because of this problem!! Will try a re-install and see what happens.

Posted

If you are having the same problem with both browsers then the problem probably lies with your router.

 

Try unplugging the router power .....leave for 30 seconds ...plug it in again.

 

I have had this problem before and it was the router that needed replacing.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted
If you are having the same problem with both browsers then the problem probably lies with your router.

 

Try unplugging the router power .....leave for 30 seconds ...plug it in again.

 

I have had this problem before and it was the router that needed replacing.

 

Tried this also but has not sorted the problem.

 

I have now re-installed Firefox and all seems OK, will come back to you if I have the problem again.

 

Thanks for the help.

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