Sound problems.

[RoyPks]

The sound out of my computer is very crackly, I have checked all the connections and all seems Ok, any ideas as to where I go now.

 

Thanks for any help.

[RoyPks]

Back to Linux maybe!!

 

Since purchasing my new computer 2 months ago I have had one problem after another.

 

It worked fine for the first few weeks now well !!!!!!!!

 

When booting up it sometimes takes an age others very quickly.

 

Lately when switching the power on from the wall socket the machine switches on all by itself without me operating the on button, other times it works as it should.

 

It locks up from time to time.

 

Now the sound is all distorted and crackly.

 

Seriously thinking of dumping windows 8.1 and installing linux operating system, which is what I had on my old machine as an alternative to XP.

 

Do others have these problems or is it me.

[Plastic Nev]

Hi Roy, I have merged the two threads as everything seems to be connected.

 

Can you tell us please the make and model and if desktop or laptop computer.

To be quite honest, the fact that it starts up as soon as the mains power is turned on sounds very wrong, and if a desktop it sounds like a mother board or power supply fault. Add the other problems including crackly or bad sound, there is a very good case here for sending it back under warranty.

 

We are usually not too keen to advise any attempt at repair or fault cures while a machine is still under warranty, as there is the likelihood of breaking that warranty when it is a possible hardware fault, which could possibly leave you with a big repair bill if we can't help fix things.

 

Nev.

[RoyPks]

Thanks for the reply.

 

Computer is a desktop, Packard Bell imedia S.

 

Regards returning it, my question is why was it working fine when I first had the machine, but since adding various items of software and a web browser [Firefox] my problems have occured.

Have thought about a restore but then I believe I will loose all my software downloads, if I should try refresh would that mean that I would loose nothing?

[KenB]

Hi Roy

if I should try refresh would that mean that I would loose nothing?

I will answer this as Nev is not on-line.

 

I tried this a while back.

If your system has been upgraded from 8 to 8.1 then refreshing it will remove 8.1 and revert it to Win 8

Basically - "Refresh" re-installs Win.dows but keeps files and apps installed from Win Store.

I am sure that when I used "Refresh" I lost programs that I had put on.

 

"Reset" is a complete reinstall - you lose everything.

 

More info here - click here

[RoyPks]

Thanks Ken, since posting I have just tried restore windows defaults, which fingers crossed has cured my sound problems, hopefully all the others as well, we will see.