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Posted

Hi, I running a HP 15 TS Notebook on windows 8.1 64 bit.

 

For weeks my screen has shrunk. It has a black border of about 1.5cm all the way around. I have been researching it and can not find a fix.

 

Resolution is 1366 x 768 and it says it's recommended. I have tried all the setting to no avail. I have not had the laptop long and it's really winding me up.

 

Please help if you can TIA

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Posted (edited)

Hi. I had that same issue and res change didn't fix it.

I updated the graphics drivers and that fixed it.

You could even try rolling back the graphics drivers via Device Manager.

Worth a try.

Edited by DSTM

Confidence, is the feeling I get, moments before I stuff something up.

 

Posted

My drivers for it are in monitors: Generic monition pnp says in details was configured in 2006, and the display adapters says intel ® HD graphics 4000. It says they are up to date and no option to roll back?

 

any ideas please

Posted

Hi, have you tried a system restore back to a time before it went wrong?

It may be due to a Windows update as I recently got an updated driver for my system, which first of all didn't install though it wiped the original driver, so I then had to search for a new driver. That worked but my N.Videa control panel vanished, so I still have to try a system restore myself.

 

Nev.

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Posted

To try what Nev has suggested:

 

Windows Key ( hold down ) and press "S"

Type in .....restore ...

Hit "Create a Restore Point"

Click on "System Restore"

 

select a date just before the start of your problem.

 

Your files and photos etc will be fine.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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