my 1st pc build. started to freeze!!!

dalepicks · March 17, 2015

Hi. I built my first gaming pc about 6 month ago. After about 4 month the pc freezes leaving me unable to do anything untill I do a hard reset. I'm new to pc gaming and not sure about diagnostics at all.

My specs are.

Corsair ax 860 psu

Sapphire hd 7950 with boost

Crosshair formula z motherboard

G skill 32g ram

1tb hhsd

The pc started to freeze playing arma 3 but the other day it was freezing whilst on my desktop.

Any ideas would be much appreciated thanks Dale.

dalepicks · March 17, 2015

Forgot to mention I have the h100i water cooler for the cpu. Which is the amd 8350 8 core

KenB · March 17, 2015

Hi Dale and welcome to ExTS

There was obviously nothing wrong with your original build as it ran for 4 months without a problem.

We are not gamers here - but we will try to help :)

Let's see what your temperatures etc are like.

Download Speccy from here - click here

You want the FREE version.

Install and run it.

Let us know what the devices and temperatures are please.

[ it will be best if you could do this during a graphics intensive period ..... game play for instance ]

Also click on Mini-Toolbox in my signature.

This will download from BleepingComputer.

After installing ......

Wait until the system crashes again then run MiniToolbox.

Put a check next to "Last 10 Event Viewer Errors"

It will open in Notepad.

Copy this and paste it here please.

[ This may or may not give us a clue as to what is going on ]

I am away for a couple of weeks but somebody else will jump in and assist I am sure.

dalepicks · March 17, 2015

Thanks for getting in touch I will try it out tonight and post the results hopefully we can get to the bottom of it

dalepicks · March 17, 2015

Hi Dale and welcome to ExTS

There was obviously nothing wrong with your original build as it ran for 4 months without a problem.

We are not gamers here - but we will try to help :)

Let's see what your temperatures etc are like.
Download Speccy from here - click here
You want the FREE version.
Install and run it.
Let us know what the devices and temperatures are please.
[ it will be best if you could do this during a graphics intensive period ..... game play for instance ]

Also click on Mini-Toolbox in my signature.
This will download from BleepingComputer.
After installing ......
Wait until the system crashes again then run MiniToolbox.
Put a check next to "Last 10 Event Viewer Errors"
It will open in Notepad.
Copy this and paste it here please.
[ This may or may not give us a clue as to what is going on ]

I am away for a couple of weeks but somebody else will jump in and assist I am sure.

hi I've got a list of the errors. seem to be rather alot.

MiniToolBox by Farbar Version: 09-03-2015

Ran by Dalepicks (administrator) on 17-03-2015 at 18:45:51

Running from "C:\Users\Dalepicks\Downloads"

Microsoft Windows 8.1 Pro (X64)

Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.

Boot Mode: Normal

***************************************************************************

========================= Event log errors: ===============================

Application errors:

==================

Error: (03/15/2015 03:01:09 PM) (Source: RasClient) (User: )

Description: CoId={4F56B291-3256-4202-928B-57BD832E1E6C}: The user Dale\Dalepicks dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/15/2015 02:56:20 PM) (Source: Application Error) (User: )

Description: Faulting application name: SystemSettings.exe, version: 6.3.9600.17324, time stamp: 0x53f834a5

Faulting module name: SystemSettings.dll, version: 6.3.9600.17238, time stamp: 0x53d0c205

Exception code: 0xc000041d

Fault offset: 0x000000000027c745

Faulting process id: 0x1154

Faulting application start time: 0xSystemSettings.exe0

Faulting application path: SystemSettings.exe1

Faulting module path: SystemSettings.exe2

Report Id: SystemSettings.exe3

Faulting package full name: SystemSettings.exe4

Faulting package-relative application ID: SystemSettings.exe5

Error: (03/15/2015 02:56:19 PM) (Source: Application Error) (User: )

Description: Faulting application name: SystemSettings.exe, version: 6.3.9600.17324, time stamp: 0x53f834a5

Faulting module name: SystemSettings.dll, version: 6.3.9600.17238, time stamp: 0x53d0c205

Exception code: 0xc0000005

Fault offset: 0x000000000027c745

Faulting process id: 0x1154

Faulting application start time: 0xSystemSettings.exe0

Faulting application path: SystemSettings.exe1

Faulting module path: SystemSettings.exe2

Report Id: SystemSettings.exe3

Faulting package full name: SystemSettings.exe4

Faulting package-relative application ID: SystemSettings.exe5

Error: (03/15/2015 02:48:52 PM) (Source: RasClient) (User: )

Description: CoId={BE7B8920-20A8-4874-BA26-EA35980E68A4}: The user Dale\Dalepicks dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/15/2015 02:36:42 PM) (Source: RasClient) (User: )

Description: CoId={C904BE78-3286-4CB4-9DEE-ED08BDEF4697}: The user Dale\Dalepicks dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/15/2015 02:07:20 PM) (Source: Microsoft-Windows-RestartManager) (User: NT AUTHORITY)

Description: Application or service 'AMD FUEL Service' could not be restarted.

Error: (03/15/2015 02:06:25 PM) (Source: ATIeRecord) (User: )

Description: ATI EEU Client event error

Error: (03/15/2015 00:25:19 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)

Description: Event provider ProtectionManagement attempted to register query "select * from MSFT_MpEvent" whose target class "MSFT_MpEvent" in //./root/microsoft/protectionManagement namespace does not exist. The query will be ignored.

Error: (03/15/2015 00:25:19 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)

Description: Event provider attempted to register query "select * from MSFT_MpEvent" whose target class "MSFT_MpEvent" in //./root/microsoft/protectionManagement namespace does not exist. The query will be ignored.

Error: (03/15/2015 11:02:43 AM) (Source: Application Error) (User: )

Description: Faulting application name: Core Temp.exe, version: 1.0.6.0, time stamp: 0x5253dd01

Faulting module name: Core Temp.exe, version: 1.0.6.0, time stamp: 0x5253dd01

Exception code: 0xc0000005

Fault offset: 0x000000000002801d

Faulting process id: 0x10c0

Faulting application start time: 0xCore Temp.exe0

Faulting application path: Core Temp.exe1

Faulting module path: Core Temp.exe2

Report Id: Core Temp.exe3

Faulting package full name: Core Temp.exe4

Faulting package-relative application ID: Core Temp.exe5

System errors:

=============

Error: (03/17/2015 06:34:37 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 5:53:31 PM on ‎3/‎17/‎2015 was unexpected.

Error: (03/17/2015 05:52:14 PM) (Source: Service Control Manager) (User: )

Description: The AMD FUEL Service service terminated with the following error:

%%21

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDP Discovery service failed to start due to the following error:

%%1069

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:

%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDP Discovery service failed to start due to the following error:

%%1069

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:

%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDP Discovery service failed to start due to the following error:

%%1069

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:

%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDP Discovery service failed to start due to the following error:

%%1069

Error: (03/17/2015 05:52:13 PM) (Source: Service Control Manager) (User: )

Description: The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:

%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Microsoft Office Sessions:

=========================

Error: (03/15/2015 03:01:09 PM) (Source: RasClient)(User: )

Description: {4F56B291-3256-4202-928B-57BD832E1E6C}Dale\DalepicksBroadband Connection651

Error: (03/15/2015 02:56:20 PM) (Source: Application Error)(User: )

Description: SystemSettings.exe6.3.9600.1732453f834a5SystemSettings.dll6.3.9600.1723853d0c205c000041d000000000027c745115401d05f2cf455d0b5C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exeC:\Windows\ImmersiveControlPanel\SystemSettings.dll70329063-cb23-11e4-82be-40167eb29de4windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel

Error: (03/15/2015 02:56:19 PM) (Source: Application Error)(User: )

Description: SystemSettings.exe6.3.9600.1732453f834a5SystemSettings.dll6.3.9600.1723853d0c205c0000005000000000027c745115401d05f2cf455d0b5C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exeC:\Windows\ImmersiveControlPanel\SystemSettings.dll6f96c476-cb23-11e4-82be-40167eb29de4windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel

Error: (03/15/2015 02:48:52 PM) (Source: RasClient)(User: )

Description: {BE7B8920-20A8-4874-BA26-EA35980E68A4}Dale\DalepicksBroadband Connection651

Error: (03/15/2015 02:36:42 PM) (Source: RasClient)(User: )

Description: {C904BE78-3286-4CB4-9DEE-ED08BDEF4697}Dale\DalepicksBroadband Connection651

Error: (03/15/2015 02:07:20 PM) (Source: Microsoft-Windows-RestartManager)(User: NT AUTHORITY)

Description: 0C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exeAMD FUEL Service03026217813960

Error: (03/15/2015 02:06:25 PM) (Source: ATIeRecord)(User: )

Description:

Error: (03/15/2015 00:25:19 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)

Description: ProtectionManagementselect * from MSFT_MpEventMSFT_MpEvent//./root/microsoft/protectionManagement

Error: (03/15/2015 00:25:19 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)

Description: select * from MSFT_MpEventMSFT_MpEvent//./root/microsoft/protectionManagement

Error: (03/15/2015 11:02:43 AM) (Source: Application Error)(User: )

Description: Core Temp.exe1.0.6.05253dd01Core Temp.exe1.0.6.05253dd01c0000005000000000002801d10c001d05f0f7a9afaadC:\Program Files\Core Temp\Core Temp.exeC:\Program Files\Core Temp\Core Temp.execd96d4c5-cb02-11e4-82b4-40167eb29de4

CodeIntegrity Errors:

===================================

Date: 2015-03-15 18:18:59.834

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.785

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.736

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.686

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.635

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.586

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.536

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:59.488

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:56.047

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-03-15 18:18:55.999

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

**** End of log ****MiniToolBox by Farbar Version: 09-03-2015