joddle Posted March 24, 2015 Posted March 24, 2015 I have a problem - I have a home netword with a few printers connected to a PC running a 32 bit OS - One of my PCs is a 64bit W7 machine and I cant seem to use my network printers from it although 3 other 32 bit machines work fine. I used the HP site to search for drivers for thie printers but all they suggest is loading the W7 driver but it wont do it. Quote
Plastic Nev Posted March 24, 2015 Posted March 24, 2015 Hi, can you tell us what make or makes and models are the printers, also what operating system are the 32bit computers, make and model of them might help too. As a suggestion till we know. Isolate the Windows 7 64bit computer from the network and the printers temporarily, then search it for any printer drivers or software and uninstall it. Then try to install the 64bit driver you got from HP. Once the driver is installed, or during the process of installation when it tells you to connect the printer, connect the printer directly with a cable, not before. See if doing it that way will work. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. --------------------------------------------------------------------I have installed Windows, now how do I install the curtains? :Dhttp://i7.photobucket.com/albums/y282/plasticpig/Nev2.gif
joddle Posted March 24, 2015 Author Posted March 24, 2015 The Printers are hanging off a 32 bit XP pro machine which acts as the network centre. All other machines on the workgroup are running 32 bit W7 pro. The printer most needed is a HP laserjet1300 but the HP website does not offer a driver to download. Will try the direct conneciton to see if I can get a driver to load or work. Quote
Plastic Nev Posted March 24, 2015 Posted March 24, 2015 If you are struggling for drivers, I did find a Windows 7 64 bit driver download on the HP site here :- http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=238321&swLangOid=8&swEnvOid=4063 If the driver will load and run the printer from the W7 64bit machine, I am hoping that it will then see the printer once it is back on the network. If not and it is a definitely has to print from that W7 64bit, it may have to be connected individually, as and when needed. Otherwise it means transferring a document for printing over the network to a machine that can use the printer. Not ideal I know but is a work round. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. --------------------------------------------------------------------I have installed Windows, now how do I install the curtains? :Dhttp://i7.photobucket.com/albums/y282/plasticpig/Nev2.gif
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