Lenovo z50-75 LCD screen issues

[Kris]

Hi,

I have a Lenovo z50-75 within it's warranty, and the screen cuts out completely when set at a certain angle. When it is at a good angle however everything is perfectly fine.

I have some experience with laptops and computers, i replaced several components in my old laptop myself, is there a way for me to check if the LCD display cable is loose and remedy this myself without voiding the warranty?

If there are some instructions that would help too.

Thanks for your time

[Plastic Nev]

Hi Kris and welcome to Extreme Tech Support - Free PC Help.

 

You are most likely correct that it will be the cable between the motherboard and screen either cracked or otherwise damaged and my advice is to send it back for repair while it is still under warranty.

 

Without access to the full service manual, dismantling laptops can be tricky as you most likely know, and all too easy to break or crack some plastic part or a more important bit, which will of course void any warranty that may be left on it.

In fact even with the manual and following instructions for dismantling my old Acer, I still managed to crack a part of the lid hinge, making it a careful job to now close it.

 

If you do wish to risk losing the warranty regardless, there is a hardware and service manual here :-

 

http://www.manualowl.com/m/Lenovo/Z50-70/Manual/427323

 

Or this one is perhaps better to follow.

 

http://www.manualshelf.com/manual/lenovo/lenovo-z50-75/hardware-maintenance-manual-lenovo-g50-30-g50-45-g50-70-z50-70-z50-75.html

 

Nev.

[Kris]

Thank you for the quick response Nev,

I think you're right. Definitely looks to be a problem with the LCD connector and looks like a tricky job from what I've read online.

I'll be in touch with the supplier and arrange repair, thanks for your help.

Kris

[Plastic Nev]

OK Kris, let us know how you get on with it please, and best of luck that it is done correctly.

 

Nev.

[Kris]

Hello, just to keep you updated i managed to get the laptop sent off for repair this week. I was given a DOA code by Lenovo and saveonlaptops.co.uk (box.co.uk) have picked it up for repair. Hopefully it will be sorted out swiftly as it's not great that i have received a faulty machine and having to wait what could be two weeks to have it all sorted out!

 

Kris

[Plastic Nev]

Hi Kris, thanks for the update, best of luck and that it is sorted out for you.

 

Nev.