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Posted

Hi all, I have a HP Compaq 6715s. Its been excellent to date very reliable etc no issues to report. However i've just attached an external keyboard (PS/2) the HP KB0316. The right hand shift button seems to be acting as a AltGR key and the backslash ket doesn't work, thats just the problems so far. The driver is for a standard 101/102-key or Microsoft natural PS/2 keyboard, which i've tried unistalling and reinstalling to no avail. The HP keyboard is plugged into a USB port via an adaptor but I've also tried a USB keyboard which does exactly the same. I've looked on the HP website for a driver for the keyboard but there isn't one available.

 

Can anyone help, it's driving me mad!

 

Many thanks

Nick

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Posted
Did you specify in the Control Panel which keyboard layout you were using (101/102) after plugging in the external keyboard?

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Posted
Also different country use different keyboard layout. Eg USA and UK keyboards differ sligtly.

 

 

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Posted

As a test, try disabling the other keyboards other than the USB one that you're using:

 

Right click those in Device Manager, choose Disable and restart.

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