BTWifi-X

[Gotalife]

Me again.:(

 

I’m with BT, and have downloaded the BTWifi app to the apple mini ipad ( I do not have an Iphone )

It now gives me the option for my home BThub as well as BTWifi-with-FON along with BTWifi-X.

 

All my searches including BT.com have not come up with an answer to what ‘BTWifi-X’ is all about,

if I click on BTWifi-X I get ‘Enter the password for BTWifi-X’ which I do not know.

 

Both FON and X offer ‘BT Wi-fi hotspots’, anyone know what the difference.:confused:

 

Thanks in anticipation.

[seedy21]

Hi Gotalife

 

Sorry for the deley on this.

 

It looks to be different method of giving BT your Log In Details. BTWifi-with-FON will let you join and then take you to a screen where you would enter in your BT username and password. BTWifi-X uses a pre-installed certificate and profile to prove who you are so elimates you having to log in with your BT username and password.

 

More information can be found on this topic.

 

https://community.bt.com/t5/Apps-and-Extras-from-BT/BTWiFi-X/m-p/1211393/highlight/true#M13736

 

Seedy21

[Gotalife]

Thanks again Seedy21, did come across that one in my search for info, have now found this one:

At last the saga is over! Despite more incorrect information from the BT Wifi Help advisors, I found one who (a) believed me and (b) was prepared to take further advice. She came back eventually with the solution and, of course, I should have paid more attention to "vofsanity2" in his posts 27 and 35. The problem came down to "profiles" after all the other issues had been sorted by BT. What was not clear to me was the distinction between "Connection Profiles" in the BT Wifi App and "Profiles" in the MyBT website! For the benefit of others, here is what you have to do to connect an iPad to BTWiifi-X, the WPA2 secure network at a BT Hotspot; subject to any correction by "vofsanity2" who seems to be the real expert. It may also aply to an iPhone but I do not have one.

Download the BTWifi App

Open the App

Click on the 3 dots at the top right

Click on Settings

Click on Install Connection Profile

Insert your settings

After this, and using your BT Username and associated password, you should be able to connect to a BTWifi-X secure network by going to "Settings-Wifi-available networks" and clicking on BTWifi-X if it is available.

Hope this helps others prevent my recent frustrations!

 

 

 

 

Have tried this and still getting nowhere, it still wants a password that I do not have, ( my BT password did not work )

[Gotalife]

Update: Got through to BT Wifi team who sorted out the problem, it had to do with Mybt login (user name ) had to change it to an email address keeping the old password, then proceeded to delete and download the BTWifi App and Install Connection Profile, now able to get the BTWifi-X.:)

 

The lady I spoke to at the BT Wifi Team, mention when going through my Ipad (she had the same one as me ) that I was Not Connected in VPN, but forgot to ask her about it after she had sorted out the Wifi-X problem. What is 'VPN' and am I safe using Wifi.:confused:

 

I have Bt Broadband with McAfee security how secure is my Ipad when out and about using Wifi,

I’m only likely to be using the Ipad when on holiday to check and make emails and to use Facetime to keep in touch with family.

[KenB]

Hi Gotalife,

 

I was hoping someone else would answer your last questions as I do not use an i-pad.

 

Re VPN - this stands for Virtual Private Network.

This may help you understand a bit more - click here

 

Using Public Networks is always lass secure than your home network.

There are different types of public network.

The ones to stay clear of are those that offer an unsecured connection. In other words - one that requires no password.

This may help - click here