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Posted

Hi folks.

Hope someone can advise a 64 year old who used to be good with computers but way behind now! I have a Samsun Notebook which runs windows 7 starter. It has become unbelievably slow now and I think it is due to the anything up to 46 updates it insists on downloading at the end of each internet usage.

 

Now whilst I am happy to keep my ESET up to date and Rapport, I have no idea what all the other ones are that start downloading as soon as I try to close down. Even though I tried unplugging the Notebook, when I next switched on, yes it continued to obstinately keep up dating. Also tried ctrl alt del to see if that would stop it but no, not even that.

 

Someone told me you don't need all the samsung and windows updates but I don't know how to stop them and which I really need - any ideas?

 

cheers all

greko

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Posted

Hi Greko. Welcome to FPCH.

Updates are made available for a reason and should be installed.

This (Someone) you speak about doesn't know what they are talking about.

Confidence, is the feeling I get, moments before I stuff something up.

 

Posted
Now whilst I am happy to keep my ESET up to date and Rapport

Rapport has been know to create all sorts of problems.

I for one wouldn't have it on any of my systems.

 

My mother installed it on her system and rang me to come and find out why her PC was crawling like a snail.

Uninstalled Rapport and it started to fly again.

 

Eset will do a better job than Rapport.

Don't always take your banks word for things.

Member of:

UNITE

Posted
Thanks a lot, it was still chronically slow before Rapport but I will delete it and see if it flies - would be wonderful..... cheers!
Posted

OK, I do accept that - in that case what can I do about the slowness? Every laptop, PC and now this Notebook I buy starts off great then within 6 months to a year, I can almost go make a coffee waiting for them to start up. I sit timing the seconds from clicking an e-mail to it actually opening, usually at least 5-7 secs! I hear people moaning about Broadband speeds and it makes me smile...

cheers and thanks to both of you for your replies

 

greko

Posted

Hi greko

 

Every laptop, PC and now this Notebook I buy starts off great then within 6 months to a year, I can almost go make a coffee waiting for them to start up.

It sounds very much like the system needs a good clean out of temp files etc.

The quick way of doing this is, to follow these instructions and run the fixlist I have added.

The fixlist just contains a script to remove all temp files etc from the system.

We normally add this to a fix script when helping to clean systems.

It will run on any Windows operating system from Win7 - Win10.... so it's perfectly safe.

I run this once a week on my systems.

 

Note:

There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

 

If you are unsure what you're system bit type is..... click Here for help.

 

For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

 

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

 

  • Double-click the downloaded icon to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
     
    http://img.photobucket.com/albums/v708/starbuck50/frsticon_zpsdc3cbdc3.png
     
  • When the tool opens click Yes to disclaimer.
     
    http://img.photobucket.com/albums/v708/starbuck50/frstdis_zps7f598f12.png

 

Now:

Please download the attached fixlist.txt file (bottom of this post) and save it to the Desktop.

NOTE.

It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

 

 

Now press the Fix button just once and wait.

 

http://img.photobucket.com/albums/v708/starbuck50/frstfix_zps7db0c905.png

 

The tool will make a log on the Desktop (Fixlog.txt). Please post this in your next reply.

 

This would be the first step I'd suggest.

fixlist.txt

Member of:

UNITE

  • 1 month later...
Posted

Samsung prob

 

Do I reply here? hope so - thank you Starbuck - sounds very technical but will try, may be a while before i get back to you as I am scared to do this on my own.

cheers and thanks again (I'm sure it said 5 replies btw but only found yours) cheers

greko

 

Hi greko

 

 

It sounds very much like the system needs a good clean out of temp files etc.

The quick way of doing this is, to follow these instructions and run the fixlist I have added.

The fixlist just contains a script to remove all temp files etc from the system.

We normally add this to a fix script when helping to clean systems.

It will run on any Windows operating system from Win7 - Win10.... so it's perfectly safe.

I run this once a week on my systems.

 

Note:

There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

 

If you are unsure what you're system bit type is..... click Here for help.

 

For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

 

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

 

  • Double-click the downloaded icon to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
     
    http://img.photobucket.com/albums/v708/starbuck50/frsticon_zpsdc3cbdc3.png
  • When the tool opens click Yes to disclaimer.
     
    http://img.photobucket.com/albums/v708/starbuck50/frstdis_zps7f598f12.png

 

Now:

Please download the attached fixlist.txt file (bottom of this post) and save it to the Desktop.

NOTE.

It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

 

 

Now press the Fix button just once and wait.

 

http://img.photobucket.com/albums/v708/starbuck50/frstfix_zps7db0c905.png

 

The tool will make a log on the Desktop (Fixlog.txt). Please post this in your next reply.

 

This would be the first step I'd suggest.

Posted

Hi greko

 

Do I reply here?

Yes you can do..... I can always move the post for you if we need to do some work on the system.

But as it's only running a cleaning script, posting here is fine.

 

sounds very technical but will try

It's quite simple really, just take your time and read each step thoroughly.

If you get stuck just post back and we'll help.

Member of:

UNITE

Posted

It's always a help and good idea to print off instructions such as those so you can read through and fully follow each part. The alternative is have it displayed on another computer.

 

Nev.

Need help with your computer problems? Then why not join Free PC Help. Register here.

If Free PC Help has helped you then please consider a donation. Click here

 We are all members helping other members. Please return here where you may be able to help someone else.  

After all, no one knows everything and you may have the answer that someone needs.

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I have installed Windows, now how do I install the curtains? 😄

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