Pop up web sites

[Kylie]

All of a sudden I am experiencing pop up web pages, mainly adverts for virus, spyware removals etc. I run Windows XP with Windows Defender for spyware. I also have installed AD-Aware, with AVG for virus protection. I have run all 3 of these, scanned several times, nothing has been found, just a few spywear traces which I removed, but these jolly pop up pages keep coming up. Can anyone help me please????

[bigmack73]

Are the popups telling you to download software? And is there an icon that looks like a yellow shield on the taskbar?

[lodzinski]

what browser are you using?

[matrix2808]

I'm having problems as well, every time i open a new browser to maybe say search for car insurance a full popup window opens displaying something related to what i searched for in this example car insurance, tried all manner of adaware and avg etc but nothing has worked.

Any help would be great.

[Seth]

Welcome to FPCH Kylie and Matrix.

 

Both of your computers are infected, and as you've noted, AVG is not sufficient internet security.

 

Matrix,

 

Please start a new thread with your issue in the Security Forum and follow the instructions that I'm about to give to Kylie:

 

Kylie:

 

Download ATF cleaner from here:

 

http://www.atribune.org/content/section/4/30/

 

When you run it, uncheck Cookies as well as the Recycle bin, then allow ATF to clean.

 

Download SuperAntiSpyware from http://www.superantispyware.com. Run the program, update it (very important), then proceed with a COMPLETE Scan. After the reboot open SAS and go to Preferences>Logs. Please copy and paste the SAS log back here.

 

Now download the HijackThis installer from here:

 

http://www.trendsecure.com/portal/en-US … s/download

 

Run the program and click Scan Only. Don't make any changes. Copy and paste that log here as well.

 

I won't be back on the forum for a few hours, so either someone else will assist you two, or you'll hear from a little later.

 

Good Luck.

[phyllis]

plese help with unwanted CID popups